IT Service Desk Associate; L1 Frontline Support
Listed on 2026-11-04
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IT/Tech
HelpDesk/Support -
Customer Service/HelpDesk
HelpDesk/Support
Wipro is seeking an L1 Service Desk Administrator to be the first point of contact for IT support. You will handle requests via phone, email, or ticketing systems and perform basic troubleshooting to keep daily operations running smoothly.
You will escalate complex issues with thorough documentation and monitor ticket progress to ensure timely resolutions. You will also maintain knowledge bases, follow IT policies, and deliver high-quality customer service.
Join us at Wipro as our next IT Service Desk Associate (L1) — Frontline Support in San Antonio, TX, United States.
Learn more about the IT Service Desk Associate (L1) — Frontline Support role in the description above.
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