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Onsite Tier 1 Help Desk Agent — TS​/SCI Clearance

Job in San Antonio, Bexar County, Texas, 78208, USA
Listing for: Maximus
Full Time position
Listed on 2026-11-04
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 34000 - 41000 USD Yearly USD 34000.00 41000.00 YEAR
Job Description & How to Apply Below

Maximus is seeking a Tier 1 Call Center Agent to join our onsite team in San Antonio, TX. This role requires an active TS/SCI clearance and a strong customer-service mindset, handling inbound/outbound contacts across voice, email, and chat while delivering timely, accurate information.

You’ll work under moderate supervision, troubleshoot routine issues, and document interactions in Service Now, with escalation as needed.

We invite applications for the Onsite Tier 1 Help Desk Agent — TS/SCI Clearance position located in San Antonio, TX, United States.

This role, Onsite Tier 1 Help Desk Agent — TS/SCI Clearance at Maximus, could be your next career step.

Are you ready to take on the Onsite Tier 1 Help Desk Agent — TS/SCI Clearance role at Maximus?

We would love to welcome a new Onsite Tier 1 Help Desk Agent — TS/SCI Clearance to our group in San Antonio, TX, United States.

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