Telecom Project Manager

This person can be remote, and either in USA or Canada.

Experience:

5+ Years

Methodology:
Agile / Scrum / SAFe

We are seeking an experienced Technical Project Manager to lead and manage complex, cross-functional technology projects within telecom, broadband, and infrastructure environments.

The ideal candidate will have strong experience in technical project delivery, Agile/Scrum methodologies, stakeholder management, and AI-enabled project management tools. This role requires collaboration with Engineering, Product, Dev Ops, Sales, and Business teams to ensure successful project execution, operational efficiency, and timely delivery.

• Lead end-to-end project planning, execution, monitoring, and delivery of technical solutions involving networks, software, platforms, and infrastructure.
• Develop project plans, define milestones, allocate resources, manage budgets, and track deliverables.
• Coordinate multiple concurrent work streams across Engineering, Product, Dev Ops, Sales, and Business teams.
• Facilitate Agile/Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Manage project schedules, dependencies, risks, issues, and escalations to ensure timely delivery.
• Provide regular project status updates, executive reports, dashboards, and milestone tracking.
• Manage technical initiatives involving broadband technologies such as DOCSIS, PON, Wi-Fi, AI/ML, and automation.
• Utilize AI-assisted tools for project planning, scheduling, risk assessment, reporting, and documentation.
• Implement workflow automation using Jira Automation and other Agile tool integrations to improve project efficiency.
• Collaborate with technical teams to resolve project challenges and ensure alignment with business objectives.
• Monitor project performance using KPIs, analytics, and data-driven insights.
• Drive continuous improvement in project delivery processes, resource utilization, and operational efficiency.

• Bachelor's degree in Engineering, Computer Science, Business Technology, or a related field, or equivalent experience.
• Minimum 5 years of experience managing technical projects in telecom, ISP, cable/broadband, SaaS, or large-scale infrastructure environments.
• Minimum 3 years of experience as a Project Manager leading cross-functional programs involving Engineering, Product, Dev Ops, and business stakeholders.
• Proven experience managing five or more concurrent technical work streams.
• Certified Scrum Master (CSM/PSM) and/or Certified Scrum Product Owner (CSPO), with at least two years of active Agile facilitation.
• Strong knowledge of Agile, Scrum, and SAFe methodologies.
• Hands-on experience with Jira, Confluence, project tracking, reporting, and workflow management.
• Experience using AI-enabled productivity tools for project planning, automated reporting, and delivery tracking.
• Familiarity with Jira Automation, Agile integrations, and workflow optimization.
• Strong experience in project scheduling, resource planning, risk management, and stakeholder communication.
• Ability to analyze project data, track KPIs, and make data-driven decisions.
• Excellent communication, leadership, organizational, and problem-solving skills.

• Experience managing telecom or broadband infrastructure projects involving DOCSIS, PON, and Wi-Fi technologies.
• Exposure to AI/ML initiatives, AIOps platforms, and intelligent automation.
• Experience with large-scale infrastructure, networking, or SaaS platform delivery.
• Knowledge of automated reporting, project dashboards, and AI-driven risk analysis.
• Experience working in fast-paced, dynamic telecom or ISP environments.

• Project Management:
  Technical Project Management, Program Delivery, Project Planning, Resource Management, Budget Management, Risk & Issue Management
• Telecom Technologies: DOCSIS, PON, Wi-Fi, Broadband Infrastructure, ISP Networks
• Agile Methodologies:
  Agile, Scrum, SAFe, Sprint Planning, Scrum Ceremonies
• Tools:
  Jira, Confluence, Jira Automation, AIOps Platforms

An experienced Technical Project Manager with a strong background in telecom/broadband technology delivery, Agile/Scrum leadership, Jira/Confluence, and AI-enabled project management.

The candidate should be comfortable managing multiple technical work streams, collaborating with engineering teams, and leveraging automation and AI tools to improve project efficiency, visibility, and delivery outcomes.