Project Manager, IT Project Manager, Project & Program Management

Reports to:

Global Manager - Project Management (US based)

Location:

United States (Remote)

We are a dynamic, dedicated team that provides management and support for a global guarding services account that spans across 30+ countries. Our client is an industry-leading datacenter organization, and we pride ourselves on delivering best-in-class solutions through our teams made up of Security Operations, Business Operations, Operations Support, Threat and Incident Management, Environmental Health and Safety, and Human Resources. As part of this team, you will be part of our leadership team and work alongside a group of professionals that are committed to excellence and innovation.

The Project Manager 4 leads the planning, execution, and delivery of complex technology initiatives supporting physical security operations and critical infrastructure environments across the Americas. Serving as the connection between business requirements, security operations, engineering, product and tooling teams, vendors, and client stakeholders, this role translates operational needs into secure, scalable technical solutions.

The Project Manager 4 manages initiatives from requirements definition and solution evaluation through implementation, testing, deployment, and operational handoff. Success requires strong program and project management capability, technical acumen, stakeholder leadership, and practical understanding of physical security technologies, enterprise platforms, systems integration, data, and automation.

As Project Manager 4, you'll lead technology initiatives that support the security mission and client priorities—from the first planning conversations through launch, the transition to operations, and the delivery of expected benefits. You'll define the scope, business and technical requirements, schedules, milestones, budgets, staffing plans, oversight, and measurable goals. You'll turn business and security needs into clear technical requirements, roadmaps, workflows, implementation plans, and operating processes that teams can sustain.

A Project Manager 4 will also be able to hold and articulate requirements in high level design reviews, driving project to scale and ensure foundation build meets long term goals.

You'll work closely with security operations, engineering, IT, product, analytics, vendors, contractors, and regional business teams to bring solutions to life. This includes coordinating the rollout and integration of access control, video surveillance, intrusion detection, alarm monitoring, and related platforms. You'll help teams agree on APIs, data pipelines, automation, system integrations, and technical standards that improve reliability, data quality, decision-making, and the ability to support operations at scale.

You'll keep delivery on track by managing scope, schedules, quality, budgets, risks, dependencies, issues, changes, resources, and the activities that determine the overall timeline. You'll evaluate whether solutions meet functional needs and can scale, stay secure, work with other systems, perform reliably, and fit day‑to‑day operations. You'll also review deliverable quality, interpret technical documents and specifications, identify gaps in coverage or performance, and resolve dependencies between teams.

As solutions move toward launch, you'll coordinate testing, system validation, commissioning, release readiness, deployment, and handoff to operations. You'll manage third‑party vendors, original equipment manufacturers (OEMs), and technology partners to ensure they meet contractual commitments, technical requirements, budgets, and delivery milestones.

You'll create project documentation, technical workflows, implementation…