Customer Success Advisor

# Customer Success Advisor Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move.

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Role snapshot

Hiring now Remote from:
USA, Canada, LATAMSalary:
Undisclosed Department:
Customer Support & Success Employment:
Full Time

Experience:

Director
** 10 Sep 2026
** Published
* * 137
* * Listing views
** 8
* * Application actions
** 10 Oct 2026
** Apply before

Opportunity details## About this role.

AI Summary Safe is hiring a Customer Success Advisor to own post-sale outcomes for enterprise customers using its cyber-risk and CTEM platform. The role manages executive and operational stakeholder relationships, aligns success criteria, drives value realization, and supports retention metrics such as GRR and NRR. Candidates need at least five years of customer success, risk consulting, or management consulting experience, along with exposure to vulnerability management, GRC, or related security domains.

This is a high-accountability, startup-paced position requiring strong project discipline, executive communication, and approximately 30% travel.## Role DNAA quick view of the complexity, pace, ownership and collaboration implied by the job description.### Job Complexity4/5

Easy Hard### Pace & Pressure5/5

Relaxed Fast-paced### Autonomy Level5/5

Guided Full ownership### Communication Load5/5

Independent Collaborative
** AI insight
** The role requires credible advisory conversations with Fortune 500 CXOs while translating complex cyber-risk concepts into measurable business outcomes. It also demands independent ownership across multiple enterprise stakeholders in a fast-moving, high-growth environment.## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median

Market rate**$135,000
** US market range**$110k–$165k
** 0 $ 182k
** AI insight
** No actual salary is disclosed in the posting, so these are estimated annual USD base-salary benchmarks for a US-market enterprise Customer Success Advisor with 5+ years of cybersecurity, risk, or consulting experience. Actual compensation may vary by country within the stated Americas remote location, seniority, and equity or variable-pay structure.## Core skills

Skills and capabilities most closely associated with this opportunity.

Customer Success Enterprise Account Management Cybersecurity Cyber  Risk Continuous Threat Exposure Management Vulnerability Management Governance Risk and Compliance Executive Stakeholder Management Value Realization Project Management
** Sample interview questions
** Most boards and executives are currently flying blind when it comes to cyber risk. They are guessing. At Safe, we’ve built an AI-driven engine that finally gives the C-Suite a clear, quantified, and real-time view of their security posture. We don’t just provide data; we provide
** certainty**.We are a **$170M Series C-funded
** category leader. We don’t play in the mid-market; we operate at the highest levels of global enterprise. Today, we are proud to
** serve 10% of the Fortune 500**, protecting global icons such as
** Apple, Netflix, AT&T, Verizon, and Victoria’s Secret**.As we scale toward our next chapter, we are looking for high-performers who want to do the best work of their careers at the intersection of AI and Cybersecurity.###
** The Culture Memo:
Our Operating System
** Safe is not a typical corporate environment. We are a high-intensity, mission-driven team. We value builders who want to define a category and work alongside people who are equally committed to excellence.
* ** Extreme Ownership:
** We don’t do “not my job.” We hire people who see a gap and own the solution from start to finish.
* ** The…