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Senior Service Desk IT Operations Lead

Job in San Antonio, Bexar County, Texas, 78201, USA
Listing for: Nebius Group
Full Time position Listed on 2026-11-07
Job specializations:
Salary/Wage Range or Industry Benchmark: 120000 - 150000 USD Yearly USD 120000.00 150000.00 YEAR

Job Description & How to Apply Below

Nebius Group is seeking a Service Desk IT Operations Lead to own the escalation path and improve Service Desk processes globally. You will bridge Service Desk with Infrastructure, Enterprise Applications and Security, guiding complex cases and onboarding new hires.

The role emphasizes hands-on expertise in Windows/macOS endpoints, identity management (Entra /AD), and modern collaboration tools, with a focus on process optimization and cross-functional impact.

We are currently recruiting a Senior Service Desk IT Operations Lead for our team in United States.

The following role is for a Senior Service Desk IT Operations Lead with Nebius Group.

Our organisation is growing, and we are hiring a Senior Service Desk IT Operations Lead in United States.

This Full Time role is for the Senior Service Desk IT Operations Lead role at Nebius Group.

Position Requirements

10+ Years work experience
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