Member-Focused Health Tech Support Specialist
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IT/Tech
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Customer Service/HelpDesk
Job Description & How to Apply Below
helloheart is seeking a customer support specialist to help members resolve questions and technical problems with our digital health service. You’ll handle requests by phone and email, investigate issues, and coordinate with other teams when a case needs escalation.
The role emphasizes clear communication, strong troubleshooting, and privacy compliance. You’ll work in a quiet, private workspace and use Zendesk and AI tools to support daily tasks while protecting health information.
We are currently recruiting a Member-Focused Health Tech Support Specialist for our team in United States.
Join us at helloheart as our next Member-Focused Health Tech Support Specialist in United States.
This is a genuine opening to take on the Member-Focused Health Tech Support Specialist role at helloheart.
As a Member-Focused Health Tech Support Specialist, you will play an important part at helloheart in United States.
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