Property Claims Adjuster

Job Description

Job Description

Western Mutual has been providing excellent customer service to homeowners throughout the Southwestern United States for over 80 years. We are rated A (Excellent) with A.M. Best.

We have an immediate opening for a Property Claims Adjuster to work out of our San Antonio office. From the desk this individual will investigate and settle homeowner property claims of all types. This position requires a strong ability to resolve customer issues promptly and efficiently, while maintaining a positive and professional demeanor.

• Reviews, negotiates and settles property damage claims including but not limited to; interior water damage; exterior wind or hail claims for roofing, siding, and fencing.
• Generates professional correspondence to communicate claim decisions to all relevant parties such as insureds, public adjusters, and attorneys.
• Maintains up to date claim diaries.
• Ensures compliance with all company procedures, and department of insurance directives and regulations.
• Possesses excellent negotiation skills characterized by a willingness to speak directly to all relevant parties, by phone, to settle differences and explain decisions.
• Handles light office administrative duties.

• 3-5 years of property claim handling experience with exposure to handling homeowners claims under catastrophic conditions.
• TX Property and Casualty license or TX All Lines license.
• Experience with Xactimate.
• Bilingual - English/Spanish highly preferred.
• A Bachelor’s degree is preferred.
• Field Adjusting experience is a plus.

We offer a competitive salary and a full benefits package including a 401k Plan, Profit Sharing Plan and Bonus Plan.

Please submit your resume and salary requirement for consideration.
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The Western Mutual Insurance Group has been providing excellent customer service to homeowners throughout the Southwestern United States for over 80 years. We are rated A (Excellent) ) by A.M. Best Company and have been named among the Top 50 Property Casualty Insurers in the country by Ward’s.
Our constant endeavor in employee relations is to maintain a well-trained, enthusiastic and efficient group of employees who work together to make our business successful, thus enhancing the career goals of every employee.

Please see our Privacy Notice For Job Applicants here: