Insurance Customer Service Rep

Join to apply for the Insurance Customer Service Rep role at Security Service Federal Credit Union
.

• Complete endorsements with carriers at the request of account managers or executives.
• Issue certificates of insurance, , and other miscellaneous proof of coverage documents.
• Create new business submissions and send to market.
• Create miscellaneous Acord forms as requested by account manage or executive.
• Create and process premium finance contracts.
• Meet service standards for volume, timeliness, and quality.
• Complete any other job related duties needed to help drive to our Vision, fulfill our Purpose, and abide by our Organization's Values.

• High school diploma or equivalent.
• Property & Casualty License.
• A sense of urgency in all actions due to the time restraints incumbent to insurance and customer need.
• Experience using Vertafore/AMS
  360 or similar Agency Management System.
• Knowledge of Microsoft Word, Outlook, and Excel.
• Perform a large number of steps in complex system with accuracy and speed.

• Be able to communicate verbally and in writing to explain complex issues and interpret complex information, and respond appropriately.
• Aptitude and desire to learn commercial insurance coverage and multiple new systems and processes.
• Bilingual (Spanish) is a plus.