Project Manager Gas Operations | TX​/GA

Role Description

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The Project Manager reports to the Operations Manager s position will play a key role in directing personnel, staffing, training, planning, and overseeing the operations and fiscal health of the company. It also requires maintaining excellent customer service while managing field service operations for groups of employees. The candidate must plan and maintain work systems, procedures, and policies that enable optimum performance, and demonstrate strong leadership, organization, and attention to detail.

• Ensure the health and safety of the workforce.
• Maintain inventory of tools, equipment and supplies.
• Ensure that all vehicles, tools, and equipment are maintained in a clean, safe and proper working condition.
• Maintain productivity levels through effective monitoring of staffing levels and financial requirements.
• Develop an employee‑oriented company culture that emphasizes quality, continuous improvement, employee retention, development and high performance.
• Coach, mentor, and develop staff, including overseeing new employee onboarding.
• Guide personnel to achieve optimum performance level.
• Follow fleet standards and vehicle operating policies.
• Control maintenance and repair of vehicles.
• Train personnel in safety and accident prevention program.
• Understand and adhere to all company safety procedures as they relate to essential job functions.

• Formulate departmental goals, strategies, and operating policies and procedures and direct implementation of approved changes.
• Prepare the department forecast and monitor expenses with that forecast.
• Maintain a variety of records and reports related to meter reading.
• Complete quality control audits on field personnel monthly.
• Make recommendations on employees regarding employment, performance appraisal, salary changes, promotions, transfers and terminations.
• Provide written communication on aspects such as economy/efficiency of operations, quality control performance, production/personnel scheduling, and client relationships.
• Work with the Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Refer all consumer complaints to the appropriate authorities.
• Ensure all complaints are resolved in a timely manner and are acceptable to clients.
• Train employees on conflict resolution strategies.

• Education:
  
  High School Degree/GED.
• Experience:
  
  1 year of leadership experience in management or supervisory roles and 3 years of experience in natural gas meter exchanges or pilot relights or similar natural gas operations experience. Must be willing to travel up to 70% of the time managing multiple projects across the US.
• Ability to become a proctor and evaluator for operator qualifications required to perform natural gas meter exchanges and relights.

• Education:
  
  Bachelor’s Degree in a related field.
• Experience:
  
  2 or more years of management experience.
• 3 years of experience in water, natural gas, and electric meter installation project management.

• Ability to multi‑task and work independently as well as in a team.
• Exceptional flexibility in daily routines.
• Excellent time management skills.
• Excellent communication skills, comfortable interacting with management and customers.
• Ability to interact with unhappy or negative customers in a professional manner.
• Excellent attention to detail for problem solving and finding.
• Proven leadership and team management skills.
• Strong knowledge with Microsoft 360 (e.g., Outlook, Excel, Word, etc.).

Employees will begin their day at the local office where they will pick up their company vehicle, equipment, and assignments for the day.

Department & Division:
Operations

Exempt Status*:
Exempt

Reports to:

Operations Manager

• Field Operations Teams

• Customers and government officials, as necessary.

• All outdoor and indoor conditions.

• Supervises the Meter Services Supervisors…