Community Reinvestment Act Manager

United States, Texas, San Antonio

January 11, 2026

We are one of the largest independently owned banks in Texas with offerings in personal and private banking, wealth management, business banking and mortgage lending.

The Community Reinvestment Manager serves as the Bank's senior leader accountable for the strategic direction, execution, and continuous advancement of the Community Reinvestment Act (CRA) program. This role is responsible for aligning CRA performance with the Bank's overall business strategy by integrating community development objectives into lending, investment, service, and market expansion activities.

As a strategic advisor and business development leader, the manager moves beyond regulatory administration to proactively generate CRA‑qualified activity that supports sustainable growth. The manager provides executive‑level insight, leads CRA staff, influences cross‑functional partners, and represents the Bank externally with regulators, community leaders, and economic development stakeholders. The manager ensures the CRA program reflects strong governance, disciplined oversight, and measurable impact across the Bank's footprint.

• Provides strategic leadership for the Bank's CRA program, ensuring alignment with regulatory expectations, business objectives, and long‑term growth strategies.
• Leads, develops, and mentors CRA staff, including direct management of CRA leadership and professional staff, while fostering accountability and professional development.
• Serves as the senior internal authority on CRA interpretation, strategy, and performance, advising executive leadership and lines of business on risks, opportunities, and priorities.
• Drives CRA‑qualified lending, investment, and service activity through close partnership with Retail, Commercial, Mortgage, Treasury, Small Business, and Wealth lines of business.
• Identifies, develops, and manages community development pipelines that generate sustainable CRA outcomes, including relationships with affordable housing developers, CDFIs, municipalities, and nonprofit organizations.
• Integrates CRA strategy into market planning, branch footprint decisions, product development, and capital allocation discussions.
• Facilitates executive‑level CRA performance reviews, analyzing trends, identifying gaps, and recommending corrective actions or growth opportunities.
• Maintains ultimate accountability for CRA compliance, ensuring policies, procedures, and controls meet regulatory standards while supporting business flexibility.
• Serves as the primary liaison with regulators for CRA examinations, effectively articulating program strategy, governance, and performance outcomes.
• Oversees CRA data integrity, reporting processes, and third‑party vendors to ensure accurate, timely, and actionable management information.
• Provides executive guidance on CRA‑related donations and community development investments to ensure strategic alignment and measurable impact.
• Represents the Bank in external forums, boards, committees, and community organizations that advance CRA objectives and business development interests.
• Partners with Marketing and Communications teams to support financial education, community outreach, and visibility initiatives tied to CRA goals.
• Monitors regulatory developments, industry trends, and supervisory guidance to proactively adjust CRA strategy and execution.
• This position may require travel within the Bank's geographic area.

• 5–7 years of professional experience supporting CRA‑related activities within a bank or similarly regulated financial institution.
• 5 years of management and leadership experience, including staff development, performance management, and cross‑functional influence.
• Bachelor's degree required.
• Advanced degree or CRA‑related certifications (e.g., CRCM, NCCP) preferred.

• Knowledge of CRA regulations and examination expectations.
• Strong people‑leadership capability, including coaching, talent development, and performance accountability.
• Business development acumen with the ability to translate community relationships into measurable CRA…