Senior Director, Learning & Development

Overview

At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves. To us, it’s more than a game or concert—it’s about creating moments that excite, memories that endure, and connections that strengthen our community. SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), San Antonio FC (USL), and manages the Frost Bank Center, Toyota Field, and STAR Complex.

With a workforce of 1,000+ employees across sports, entertainment, and operations, how we enable our people, matters deeply. We believe our people are our greatest asset. Guided by our values—
Integrity, Success & Caring
—we are building a modern, inclusive, and data-enabled HR function that empowers leaders to make smarter decisions and delivers an exceptional employee experience.

The Senior Director, Learning & Development is a strategic leader within the People & Culture (P&C) function responsible for building and executing an integrated talent and organizational development strategy that prepares the organization for future growth. Reporting directly to the CHRO, this role oversees enterprise learning, leadership development, succession planning, performance management, and change management across all SS&E properties. In addition, the role leads a learning and development team.

This leader ensures that organizational capability, leadership readiness, and employee growth are aligned with business goals and the people strategy. This role is a trusted advisor to the CHRO, P&C centers of excellence, People Business Partners (PBP), and business leaders, shaping a culture of continuous learning and high performance.

• Strategic Leadership:
  Partner with the CHRO to develop and execute a comprehensive multi-year enterprise talent strategy aligned with SS&E values, culture, commitment to the community, and business priorities.
• Strategic Leadership:
  Serve as a senior leader within P&C, providing thought leadership on organizational effectiveness and workforce capability.
• Strategic Leadership:
  Partner with PBPs and business stakeholders to identify capability gaps and future skill requirements.
• Strategic Leadership:
  Lead organizational needs analysis to prioritize learning initiatives across all business units.
• Strategic Leadership:
  Foster a culture of continuous learning, innovation, and performance excellence. Serve as a highly visible leader and champion of learning across the organization.
• Learning Program Design & Delivery:
  Oversee the design, delivery, and continuous improvement of learning programs, including Spurs Sports & Entertainment University (SSEU).
• Learning Program Design & Delivery:
  Develop signature leadership and professional development programs that reinforce culture, values, and strategic priorities.
• Learning Program Design & Delivery:
  Ensure programs service the organization at all levels of the workforce (early careers, emerging leaders, mid-level managers, executive development).
• Talent Readiness:
  Develop the organization’s succession planning framework, processes, and tools. Ensure the framework identifies and develops high-potential talent.
• Talent Readiness:
  Partner with business leaders and PBPs to identify critical roles, talent pipelines, and readiness gaps.
• Talent Readiness:
  Program annual talent reviews and supports the creation of development plans for high-potential talent.
• Talent Readiness:
  Build transparent, future-focused development strategies that strengthen organizational bench strength.
• Performance Management:
  Partner with the CHRO to develop a modernized performance management strategy, ensuring a consistent, fair, and growth-centered approach.
• Performance Management:
  Refine or redesign the performance management cycle, including goal setting, feedback cadence, reviews, ratings, and calibration.
• Performance Management:
  Train and equip leaders with tools to deliver meaningful feedback and coaching.
• Onboarding:
  Expand and enhance a comprehensive onboarding strategy aligned to organizational culture and talent priorities that are integrated throughout the employee lifecycle.
• Onboarding:
  Own and amplify the new-hire experience, including Day 1…