Data Center Critical Facilities Technician, ADC InfraOps DCEO

Overview

Data Center Critical Facilities Technician, ADC Infra Ops DCEO – AWS

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We keep the cloud running by supporting data centers and all of the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to innovation. We work on challenging problems and are looking for talented people to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to deliver high standards for safety and security while providing scalable capacity at the lowest possible cost. AWS fosters an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

• Operate and maintain mechanical and electrical equipment within the data center, including emergency generators, fire/life safety systems, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems.
• Troubleshoot facility and rack-level events within internal SLAs.
• Perform limited maintenance tasks (e.g., filter changes, HVAC PMs, rack power installs, rack PDU and rack ATS replacements).
• Provide support to Data Center Operations technicians.
• Perform root cause analysis of equipment failures.
• Ensure safety procedures are followed while performing work.
• Work a 12-hour shift (rotating 3- and 4-day work weeks; days or nights).
• Take daily operational readings of all mechanical and electrical equipment during rounds (temperatures, voltages, currents, etc.).
• Utilize internal CMMS to manage building workflows and spare part inventory.
• Supervise contractors who perform servicing or preventive maintenance.
• Respond to off-hour emergency calls per on-call rotation for regional sites.
• Fully comply with all physical security procedures and policies.
• Drive innovation while reducing operational costs in facilities.
• Manipulate small wires and objects as part of routine tasks.

• Walk job sites on uneven terrain.
• Work at heights and from ladders.
• Regularly lift and/or move up to 39 pounds; participate in group lifts for 40 pounds or more.
• Bend or twist the body into unusual positions while working.
• Push or pull heavy objects into position.
• Work in noisy environments.

• 1+ years of data center or mission-critical facilities experience (e.g., hospital, military facility, public safety facility) or 1+ years of data center engineering experience.
• High school diploma or equivalent.
• Current, active US Government Security Clearance of TS/SCI with Polygraph.

• Associate’s Degree in Electrical Engineering, Mechanical Engineering, or relevant discipline.
• 4+ years of Data Center Engineering Experience.
• Fundamental knowledge of network design and layout, and low voltage cabling (copper/fiber).
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office products and web-based operational tools.
• Familiarity with BMS and EPMS control systems and data collection/trending.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation during the application or hiring process, please visit amazon.jobs/accommodations for more information. If the country/region you’re applying in isn’t listed, contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $59,600/year to $133,200/year, depending on location, knowledge, skills, and experience. Amazon is a total compensation company; depending on the role, equity, sign-on payments, and other benefits may be provided. For more information, visit  This position will remain posted until filled. Applicants should apply via our internal or external career site.