Quality Engineer - ISO 9001 & Process Improvement Lead

Company Profile

With over 80 years of innovation, JCB is the world’s largest privately owned manufacturer of construction and agricultural equipment. Operating 23 manufacturing facilities across four continents—including the United States, the United Kingdom, India, and Brazil—JCB produces a diverse portfolio of more than 300 products. These include telescopic handlers, backhoe loaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, access aerial work platforms, rough terrain forklifts, and tractors.

At the heart of JCB’s success are its people. As a family-owned business, we are accountable to our customers—not shareholders—which gives us the flexibility to focus on long-term innovation and delivering real value. This independence allows us to continuously develop advanced technologies and integrate them into equipment designed to perform in the toughest environments while maximizing customer productivity.

At JCB, we stand behind our products—and our name—with pride and commitment to quality.

Position Purpose

This position is responsible for the coordination of planning, execution, operation and maintenance of quality system procedures and standards for the JCB North America manufacturing facility. This individual will drive and have ownership of identifying opportunities for product and process improvement and lead quality improvement activities with cross functional teams.

Position Type

Full Time, FLSA Exempt

Location

13210 Palo Alto Rd., San Antonio, TX 78224

Benefits and Other Compensation

JCB offers a comprehensive benefits package, including medical, dental, and vision insurance; 401 (k) retirement plan; paid time off and paid holidays.

Application Process

Applications will be accepted through Careers | JCB Careers | JCB Jobs | JCB or via Linked In. The anticipated application window will close on November 4, 2026.

Major Tasks, Responsibilities & Key Accountabilities

• Establish quality standards that address all products produced in the manufacturing processes
• Lead the ISO 9001 management system for manufacturing
• Manage product quality programs / projects for manufacturing
• Create, set up and audit manufacturing processes and changes to ensure conformance with process control procedures, quality standards and engineering specifications
• Monitor quality, productivity and performance
• Create and implement necessary changes to ensure quality standards are met within manufacturing
• Provide training to ensure that proper procedures are followed
• Ensure system conform to applicable ISO 9000 standards for welding and fabrication
• Create process improvement communication channels across the manufacturing functions
• Champion continuous process improvement amongst teams and its team members
• Other duties as assigned

Minimum Qualifications

• Bachelor’s degree in engineering or similar from an accredited college or university
• 2- years of experience in weld fabrication
• 5S lean manufacturing and six sigma certified
• Must pass any drug screens, background checks, and any pre-employment tests, which will be conducted in accordance with applicable law.

Preferred Qualifications

• Master’s degree in engineering or related field

• 5+ years of quality experience in a manufacturing environment in a related industry

• Has weld / fabrication background

Knowledge, Skills, Abilities & Competencies

• Highly motivated self-starter
• Strong analytical skills with a practical balance of “fabrication” experience
• Ability to be a process improvement champion
• Demonstrated ability to influence change
• Ability to work cross-functionally
• Knowledge and ability to lead cross-functional teams and initiatives
• Work with minimal supervision
• Ability to delegate work
• Assist with maintaining ISO 9000 system for manufacturing
• Effective verbal…