Refugee School Impact; RSI) Program Coordinator

If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!

Reporting to the Manager for Field Operations, Global Refuge is seeking a compassionate and justice-oriented individual to join our team as the Refugee School Impact (RSI) Program Coordinator. This role is central to providing academic support and wraparound services to kindergarten through 12th-grade refugee clients, ensuring their success and well-being through the RSI program. The RSI Program Coordinator will supervise program staff, oversee daily operations, and ensure that performance goals are met.

This includes tracking and approving timesheets, conducting performance evaluations, and addressing performance concerns as needed. The RSI Coordinator will also facilitate case management, advocate for clients within local school systems, and work to enhance the academic performance and social integration of refugee students. A key aspect of this role is working with local school staff to identify challenges, especially for students whose primary language may hinder access to academic support services.

The RSI Program Coordinator will implement tutoring programs, engage families in the school community, and make referrals to mental health services when necessary. The ideal candidate will be highly organized, able to thrive in a fast-paced environment, and committed to empowering vulnerable communities.

Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, care for unaccompanied children, and economic empowerment and employment.

Our work also extends to Guatemala and Mexico, where we help young people with skills training and community reintegration. To date, we have served over 800,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships.

Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including:

• medical, dental, vision available the first day of employment
• generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays
• 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave
• company 403(b) contribution of 3%, an additional 7% match which vests immediately

At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers.

• Supervise Program staff and monitor daily work activities.
• Track and approve timesheets and time off requests.
• Conduct performance evaluations and document performance concerns.
• Oversee the implementation of the Refugee School Impact program in San Antonio and surrounding areas in alignment with program guidelines and Global Refuge standards.
• Develop and execute an outreach plan for RSI, including public speaking engagements to promote the program as needed.
• Adapt and create program materials such as handbooks, case file materials, evaluation documents, and standard operating procedures to ensure high-quality program delivery.
• Maintain electronic and hard case files in compliance…