Benefits Coordinator-Intermediate ( KSP Radiology

Benefits Coordinator-Intermediate (KSP Radiology)

Apply for the Benefits Coordinator-Intermediate (KSP Radiology) role at UT Health San Antonio.

Under general supervision, you will provide customer service to patients by scheduling appointments, performing check‑in and check‑out procedures, verifying insurance benefits, obtaining authorizations, and providing telephone triage.

Schedule:

9:00 AM to 6:00 PM – Monday to Friday.

• Verifies and/or obtains all benefits insurance information for patients.
• Obtains authorizations and referrals.
• Assists in the collection of copays and existing balances due; assists with financial counseling as needed.
• Serves as an insurance resource for all clinic staff; remains up to date on all insurance issues.
• Handles and answers all phone calls and transfers calls to the appropriate departments as needed.
• Manages patient appointments according to the physician's schedules and/or protocols.
• Performs all other duties as assigned.

• Demonstrates the ability to support the mission, vision and patient promise throughout all interactions the UT Health Way.
• Demonstrates analytical thinking – this role requires analyzing information and using logic to coordinate work within schedule constraints and handle emergent requirements in a timely manner.
• Demonstrates creativity and alternative thinking; able to develop new ideas supportive of the UT Health Way.
• Proficient computer skills using Microsoft Office and database programs.
• Excellent verbal, written and interpersonal communication skills.

• Three (3) years of directly related experience.

UT Health San Antonio offers an excellent benefits package for employees who work at least 20 hours a week, with an appointment of at least 4.5 months, including:

• Medical – UT SELECT Medical insurance (free, administered by Blue Cross and Blue Shield of Texas), family members additions, discounted copays, $50,000 group term life insurance.
• Dental – Three dental insurance plan options through Delta Dental.
• Vision – Fully insured Vision Care benefits, two plan options.
• Disability – Income coverage for non‑work related illnesses or injuries.
• FSAs – Flexible spending accounts for qualifying expenses.
• Retirement – Teacher Retirement System (TRS) or Optional Retirement Plan (ORP).
• Time Off – Generous paid leave including Paid Time Off, Extended Illness Bank, Paid Family Leave, holidays.
• Discounts – Range of discounts on services, tickets, gym membership.

UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status.

Mid-Senior level

Full-time

Human Resources

Higher Education