MFG Quality Assurance Technician - Fresh Plant

MFG Quality Assurance Technician I - Fresh Plant

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H-E-B Manufacturing's goal is to achieve superior self-manufactured products through high quality, low-cost foods. We are committed to the growth, development, and training of our Partners, while continually achieving superior levels of service.

• HEART FOR PEOPLE... willingness and the skills to train?
• HEAD FOR BUSINESS... understanding of how to apply quality fundamentals and root cause analysis?
• PASSION FOR RESULTS... drive to audit process controls to ensure product quality and food safety?

• coursework in food science, QM, or other sciences

• Fosters a positive working environment among diverse teams
• Interacts with all plant personnel to improve quality of products produced
• Provides quality assurance to support all Mfg initiatives
• Trains production team members on safe, quality food manufacturing
• Maintains laboratory in accordance with published 6S standards
• Participates on cross-functional teams within the facility to develop basic preventive and corrective action plans for improving quality of product produced
• Captures customer / supplier feedback; uses content for continuous improvement
• Performs root cause analyses; identifies cost of lost opportunity and the reduction of variation in processes
• Demonstrates understanding of traditional quality cost categories (i.e., prevention, appraisal, internal failure, and external failure)
• Participates in failure mode effects analyses (FMEAs)

• Audits, inspects, and tests products to ensure compliance with all quality standards and HACCP plans
• Audits process controls to ensure product quality and food safety standards are within control limits and Plant standards
• Tests finished product, work-in-process, and raw materials against specifications to determine quality status, including chemical, microbial, or physical testing
• Performs floor checks to ensure control on non-conforming products; communicates findings to appropriate personnel
• Participates in warehouse audits where applicable

• A related degree or comparable formal training, certification, or work experience
• 0 years of experience
• Experience or coursework in food science, quality management, or other sciences
• Completion of H-E-B certification as an ASQ Quality Improvement Associate (CQIA)

• Working familiarity with standard laboratory equipment to perform laboratory tests and exams
• Working familiarity with basic statistics
• Understanding of the application of the evolution of quality, quality fundamentals, and root cause analysis
• Organization skills
• Math skills (+, -, *, /)
• Critical thinking skills
• Verbal / written communication and presentation skills
• PC skills, including MS Office
• Bi-lingual (English - Spanish) skills a plus
• Ability to learn / apply H-E-B quality and OSHA safety requirements, including behavior-based safety

• Travel by car or plane with overnight stays
• Regularly lift up to 20 lbs
• Occasionally lift 20 lbs
• Work extended hours and rotating schedules
• Maneuver through the facility and perform functions of the job, with or without accommodation (standing, stooping, bending, etc.)
• Work in wet, cold, or hot, environments, depending on Plant location, where temperatures are as listed below:
• Bakery and Tortilla: 80-100 degrees F
• Floral: temperature-controlled environment that ranges from 32-42 degrees F
• Ice Cream: (-)40 to 80 degrees F; certain areas in a wet environment
• Meat: routinely 30-45 degrees F in a cold and wet environment; occasionally (-)20 or 85 degrees F in certain areas
• Milk: routinely 60-80 degrees F in a wet environment; occasionally 38 degrees F in certain areas, 110 degrees in other areas
• Snacks: temperature-controlled environment that ranges from 80-100 degrees F

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