Plant Quality Manager

build your best future with the johnson controls team!

as a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities.

We strive to provide our employees with an experience that is focused on supporting their physical, financial, and emotional wellbeing. Become a member of the johnson controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

• competitive salary

• paid time off:15 days’ paid vacation/10 days’ paid holidays/3 elective holidays/5 sick days each calendar year

• comprehensive benefits package including 401(k) with company match, medical, dental, and vision care – all available day one of employment

• encouraging and collaborative team environment

• dedication to safety through our zero harm policy

you will lead the quality function at our san antonio manufacturing site, owning the quality management system (qms) and day-to-day product quality performance. This is a fast‑paced operation where the leader thrives in a dynamic, high‑mix manufacturing environment with tight customer schedules and concurrent npi/ecn (new product introduction/engineering change notice) activity. You will ensure compliance to iso 9001 and internal standards, drive problem solving and continuous improvement, champion advanced product quality planning (apqp) for new and changed products, and collaborate cross‑functionally to meet customer requirements, reduce warranty risk, and improve first pass yield (fpy), customer escapes, scrap, and cost of poor quality (copq).

• own the site quality management system (qms); ensure processes are established, implemented, maintained, and effective in accordance with iso 9001 and company policies.

• serve as management representative for audits; plan, host, and close actions from external and internal audits.

• maintain documented information: procedures, work instructions, control plans, records, and calibration systems.

• lead daily quality operations (incoming, in‑process, final) to achieve fpy and defect reduction targets.

• manage material review board (mrb) and corrective action request (car) processes; ensure timely disposition and systemic corrective actions.

• deploy statistical process control (spc) and capability studies; validate process changes and eradicate special causes.

• prevent, contain, and resolve customer‑impacting issues; coordinate spill containment and certified product releases as required.

• partner with finance/service to analyze warranty trends; drive root cause analysis and permanent corrective actions to reduce claim rates and cost.

• communicate transparently with stakeholders on quality alerts, escalations, and recovery plans.

• work with supplier development & performance (sd&p) and sqe teams to address supplier defects (root cause analysis/8d), enforce controlled shipping, and resolve smrr/dmr items.

• support supplier qualification and apqp/ppap deliverables; ensure incoming quality conformance and robust change management.

• lead plant deliverables for apqp, pfmea, control plan, measurement system analysis (msa), and validation builds.

• ensure engineering change notices (ecn) affecting plant product are implemented with risk assessment, verification, and updated documentation.

• leverage enterprise qms/issue‑tracking systems (e.g., iris currently; plex qms as deployed) to record, analyze, and close issues; maintain data integrity.

• develop, publish, and review weekly/monthly dashboards for fpy, customer escapes, scrap, copq, warranty, and supplier performance.

• run tiered quality meetings; provide…