Advanced Quantitative Research Analyst, Customer Insights

Advanced Quantitative Research Analyst, Customer Insights

Join to apply for the Advanced Quantitative Research Analyst, Customer Insights role at H‑E‑B.

H‑E‑B is one of the largest, independently owned food retailers in the nation, operating over 380 stores throughout Texas and Mexico, with annual sales generating over $43 billion. H‑E‑B guides customers with creative concepts and outstanding service. Our Customer Insights team ensures the voice of the customer and partner is represented throughout the organization every day by using qualitative and quantitative research, geospatial insights, analytics, and sensory research.

As an Advanced Quantitative Research Analyst
, you’ll work closely with partners to design, execute, and analyze quantitative consumer research studies. You will contribute to survey design, statistical analysis, and quantum‑based reporting. Once you meet eligibility criteria, you will become a company owner—showing our commitment to partner‑owned success. Key tasks include:

• Collaborate on design and execution of quantitative consumer research, including pricing sensitivity studies, conjoint analysis, brand positioning strategy, and optimization.
• Execute day‑to‑day analysis and interpretation of trends or patterns in complex data sets, with some direction.
• Perform financial analysis on proposed business areas prior to initiating research.
• Collaborate with analysts in planning, writing, designing, and programming quantitative research questionnaires; ensure survey functionality, question integrity, and data accuracy.
• Participate in activation meetings to identify research objectives, goals, methodologies, timelines, and potential implications of findings.
• Communicate the research process and results to analysts and business stakeholders.
• Assist with long‑term or repeating research programs (sentiment trackers, engagement surveys, etc.).

• Bachelor’s degree in Market Research, Business Analytics, Statistics or a related field; master’s degree a plus.
• 2+ years of experience in quantitative research.
• 2+ years of experience using statistical software (R, SPSS, SAS, Python).
• Knowledge of consumer primary research methods, including advanced survey methods.
• Data visualization skills.
• Ability to explain technical information to a broad range of audiences.
• Ability to manage multiple priorities and shift focus between tasks.
• Proficiency in MS Office; strong Excel skills.
• Ability to query and organize large data.
• Strong analytical and project management skills.
• Strong organization and time‑management skills.
• Initiative and self‑drive.
• Familiarity with data analytics language and tools such as R, SAS, Python; experience with Sawtooth, Qualtrics, or other survey tools is a plus.
• Interpersonal skills to work effectively with analysts across research disciplines.
• Excellent written, verbal communication and presentation skills.
• Ability to influence different audiences.

• Function in a fast‑paced retail office environment.
• Travel by car or plane with overnight stays.
• Sit for extended periods of time.
• Work extended hours as needed.

Entry level

Full‑time

Research, Analyst, and Information Technology

Retail