Bartender Supervisor

About Sítio El Tropicano

Sítio El Tropicano is a vibrant renewal of one of San Antonio's most iconic riverfront landmarks. An urban resort and members' club where hospitality, wellness, dining, and creativity flow together effortlessly, Sítio invites guests to linger, explore, and connect.

All food and beverage at Sítio El Tropicano is created and operated by Emmer & Rye Hospitality Group, carrying our commitment to local sourcing, seasonality, and genuine hospitality throughout the property. Our concepts include Barberry, a seasonally driven all-day restaurant;
Flamingo Bar, a cocktail bar celebrating Texas spirits;
Prado Provisions, a grab-and-go café; and Bar Nado, serving handrolls, bento boxes, and frozen drinks poolside.

About Bar Nado

Bar Nado is Sítio El Tropicano's poolside escape, set on San Antonio's largest pool deck. Effortlessly social and always energized, Bar Nado serves handrolls, bento boxes, wraps, and sandwiches alongside frozen drinks, rosé, and cold beer.

We believe hospitality should feel like a celebration, creating a vibrant, sun-soaked space where guests and locals can relax, linger, and connect from sunrise to sunset.

Position Summary

The Bartender prepares and serves cocktails, wine, beer, and nonalcoholic beverages at Bar Nado while providing welcoming service to guests seated at the bar. This position also prepares beverage orders placed from the pool deck and works with runners to ensure drinks reach guests accurately and promptly.

Reporting to the F&B Manager — Bar Nado, the Bartender works closely with the Lead Bartender, server assistants, and culinary team members. The role requires consistent beverage execution, clear communication, and safe service in a busy outdoor environment.

Bar Service & Guest Experience

• Welcome guests at the bar promptly and provide attentive, personable service.
• Guide guests through the beverage menu with recommendations based on their preferences.
• Maintain working knowledge of Bar Nado’s food menu and answer guest questions accurately.
• Take bar orders, confirm modifications, and enter orders accurately into the POS.
• Monitor guests’ needs and beverage pacing throughout their visit.
• Respond promptly to routine guest requests and concerns, involving shift leadership when needed.
• Protect guest privacy and exercise discretion regarding hotel guests, members, and VIPs.
• Maintain a clean and welcoming bar throughout service.

Beverage Preparation & Execution

• Prepare cocktails and other beverages according to approved recipes, specifications, portion standards, and presentation requirements.
• Maintain consistency in measurement, technique, temperature, ice, garnish, and approved serviceware.
• Prepare orders from bar guests and the pool deck accurately while managing ticket volume.
• Check each completed beverage for quality and accuracy before service or runner pickup.
• Pour and serve wine and beer according to established standards.
• Maintain the quality and freshness of juices, syrups, garnishes, and other prepared ingredients.
• Communicate unavailable products, substitutions, ticket delays, and quality concerns promptly.
• Participate in pre-shift meetings, tastings, and ongoing beverage education.

Pool Deck Orders & Service Coordination

• Monitor incoming orders through the established POS and QR ordering process.
• Confirm order details and promptly flag duplicate, incomplete, or unclear orders.
• Prepare beverages using the serviceware approved for each guest area.
• Communicate completed orders, guest locations, and special instructions clearly to runners.
• Coordinate with server assistants, and the culinary team to support accurate delivery.
• Respond promptly to missing drinks, incorrect orders, spills, and remake requests.
• Keep the beverage pickup area…