San Antonio Bakery - Food Service Rep - Part-Time

Position: San Antonio 35 Bakery - Food Service Rep - Part-Time

San Antonio 35 Bakery - Food Service Rep - Part-Time

H-E-B is looking for energetic and motivated Partners to work hard, have fun, and make our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.

Responsibilities

As a Food Service Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service.

• Prepare, package, and merchandise fresh product on a daily basis.
• Maintain all department and food safety/sanitation standards.
• Provide superior customer service, take orders, answer questions, and assist selections.
• Use suggestive selling techniques and basic product knowledge to meet customer needs and build department sales.
• Cleans and sanitizes display cases, operates/maintains equipment properly.
• Comply with H-E-B food safety and sanitation standards and store operating procedures.

Customer Service

• Provides superior customer service.
• Takes orders by telephone or in person.
• Answers customer questions regarding products and assists them with selections.

Food Service / Production

• Prepares, packages, and merchandises fresh product effectively.
• Slices, packages, labels, rotates, and culls products for poor quality.
• Assists in technical areas as needed (e.g., basic set‑up and clean‑up processes).

Sales

• Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales.

Food Safety

• Cleans and sanitizes display cases.
• Operates/maintains equipment properly.
• Complies with H-E-B food safety and sanitation standards.
• Complies with department/store operating procedures.

Additional Department‑Specific Responsibilities

Bakery

• Records production and shrink to aid in production planning.
• Assists in technical areas as needed (e.g., baking, frying, decorating).
• Culls bakery products for poor quality and expiration dates.

Deli

• Takes care of service counter customers.
• Uses ordering system applications.
• Uses Fresh Production Planner.
• Performs inventory management processes (MSI, PAW) as required.
• Ensures catering orders are prepared and ready in time for customer pickup.
• Performs all sanitation and maintenance tasks for Deli slicers.

Prepared Foods

• Serves/packages products at customer's request.
• Educates customers on preparation/reheating instructions of prepared foods.
• Prepackages condiments for prepared food items.
• Cuts, slices, dices, chops food in preparation for chef.

What is your background?

• Minimum age 18 (mandatory).
• High school diploma or equivalent.
• Completion of Company Orientation and food safety/sanitation training upon hire.

Do you have what it takes to be a fit as an H-E-B Food Service Representative?

• Knowledge of computer systems and equipment (PC, symbol, scales, label machine).
• Strong customer service skills.
• Communication and interpersonal skills.
• Reading and writing skills.
• Planning and organizing skills.

Can you...

• Function in a fast‑paced retail environment, performing detailed and precise tasks.
• Work with customers, staying attentive to their needs.

Physical Requirements

Bakery

• Constantly reach at waist, grasp.
• Frequently stand, walk, reach at shoulder.
• Occasionally sit, reach overhead, knee, floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, pinch, perform fine motor movements.
• Occasionally exposed to wet, cold, hot conditions, loud noise.
• Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs.

Deli

• Constantly reach at waist, grasp.
• Frequently stand, walk, stoop.
• Occasionally reach overhead, shoulder, knee, floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, pinch, perform fine motor movements.
• Occasionally exposed to wet, cold, hot conditions, loud noise.
• Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs.
• Measurement definitions:
  Constantly 5.5+ hours/8‑hour day;
  Frequently 2.5‑5.5;
  Occasionally 0‑2.5.
• Do not lift beyond safe limit; break heavy items into smaller components or ask for assistance.

Seniority Level

• Entry level

Employment Type

• Part‑time

Job Function

• Management and Manufacturing

Industry

• Retail

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