San Antonio Store Manager

MOSS Designer Consignment has been a leader in the sustainable fashion movement for over a decade. We pride ourselves on offering the best selection of both luxury and contemporary labels. Excellent customer service is the key to our success, and we value the relationships we have built with our customers and consignors. With two stores in Austin and San Antonio, we are a quickly growing company and are always looking for fashion obsessed, energetic people to add to our team!

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MOSS Designer Consignment is the premier destination for women's designer consignment in Texas, with established locations in Austin and San Antonio. We receive hundreds of new pieces each week and offer a dynamic, fast-paced retail environment where exceptional service, strong client relationships, inventory expertise, and strong leadership drive the business.

We are seeking an experienced Luxury Store Manager to lead our San Antonio location. This is a hands‑on leadership role for someone who is equally passionate about developing people, driving sales, building client and consignor relationships, and running an exceptional retail operation.

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MOSS Designer Consignment is the premier destination for women's designer consignment in Texas, with established locations in Austin and San Antonio. We receive hundreds of new pieces each week and offer a dynamic, fast-paced retail environment where exceptional service, strong client relationships, inventory expertise, and strong leadership drive the business.

We are seeking an experienced Luxury Store Manager to lead our San Antonio location. This is a hands‑on leadership role for someone who is equally passionate about developing people, driving sales, building client and consignor relationships, and running an exceptional retail operation.

Luxury Store Manager

The role of the Store Manager is essential for the continued and future growth of MOSS! As Store Manager, you are the ultimate leader in the store, setting high standards for your team. You will collaborate with your team and oversee all aspects of the business from consignor relationships and buying to merchandising and social media. A successful Store Manager leads by example and communicates directly with kindness and respect.

Most importantly, the Store Manager loves building relationships and holds themselves to the highest standards.

On the Job

• Deliver exceptional customer service by fostering strong relationships with MOSS clientele.
• Maintain a client book and strategically reach out to new and existing clients to build loyalty and drive sales.
• Meet or exceed monthly store sales goals by motivating the team and leading by example, offering creative ways to drive sales.
• Address employee performance concerns and interpersonal conflicts promptly, directly, and professionally, with a focus on productive resolution.
• Participate in weekly manager meetings and communicate information accurately and objectively, clearly distinguishing facts, observations, and concerns.
• Create a stable, respectful, and solutions-oriented store environment by modeling professionalism, emotional maturity, accountability, and sound judgment
• Analyze weekly/monthly reports to determine strategies to maximize sales.
• Own the full employee lifecycle at the store level, including interviewing, hiring, onboarding, training, coaching, performance management, recognition, corrective action, and employee development.
• Lead monthly staff meetings to discuss store sales, inventory, operational processes, and other essential…