Paint & Color Specialist | Retail Sales & Customer Experience

The Retail Store Associate is responsible for servicing customers of his/her store, including, but not limited to:

• Store Operations

Store Operations:

• Ensure that our customers’ needs and expectations are met on a consistent basis.
• Ensure that the physical appearance of the store is maintained and that all equipment is in excellent working condition.
• Control inventory losses through proper controls and notations.
• Support and conduct periodic inventory management
• Ensure that the store is properly opened and closed in accordance with company policy.
• Complete all paperwork reports in a timely and accurate manner.
• Deliver paint to customer vehicles
• Visit customer sites to take consignment inventory count and deliver products
• Assist in color matching for customers
• Order consumables for the store as required.
• Order paint and sundries for resale from Benjamin Moore and Sundry Suppliers.
• Resolve customer issues in a proper and efficient manner.
• Ensure that customer accounts are properly set up and administered.
• Responsible for the coordination of the sales efforts associated with the store.
• Responsible for the development and deployment of local marketing strategies.
• Responsible for attaining the budging sales forecast through effective marketing of products in the store.
• Develop new accounts and increase sales of current accounts through a targeted sales initiative.
• Ensure employees are properly trained on selling techniques.

Qualifications

• Requires a High School Diploma
• Prefer 2 Year Associates Degree in Interior Design or Business Administration
• Strong interpersonal and communication skills.
• Knowledge of Microsoft Excel, Word and Outlook. Will need to be comfortable using computers to complete sales transactions.
• Minimum of 2 years retail experience, preferably industry related.
• Requires a valid driver's license and personal transport.
• Prefer biligual speakers with Spanish and English skills.
• Prefer background in outside and/or inside sales.
• Job involves a wide variety of tasks including bending, lifting, and sitting. Individual must be able to lift at least 50 pounds.
• Individual will usually be required to work more than 40 hours per week.
• Training will be provided in paint mixing and paint selection.