Leasing Consultant

Why Morgan Group?

There’s more to Morgan Group than our 65+ multi family properties. We celebrate diversity and are committed to creating an inclusive environment for all employees. At Morgan Group, it’s about the people who work for Morgan, our tenants, our construction team, and adhering to our key values that make us who we are as a company. Our success comes from finding, retaining, and supporting the highest quality talent by offering full-time employees a variety of benefits including:

• Advancement opportunities
• Training
• Low-cost Medical, Dental, Vision
• Flexible Spending Accounts (Medical, Limited Purpose & Dependent Care)
• Health Savings Account
• Voluntary Life Insurance
• Long-Term Disability Insurance
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• 401K (Traditional & Roth) with Company Match
• Employee Assistance Program
• Paid Time Off plans including:
• Vacation
• Sick
• Floating Holiday
• Bereavement Leave
• Holiday Schedule
• Referral Bonus Program

How does Morgan Group benefit you?

The Morgan Group provides you with an excellent opportunity to learn about the multi-family industry and to grow in your career you never thought possible. Whether you are interested in Property management, maintenance, construction, or development, at Morgan, you’ll get the training and support from your team that you need to excel in your role and reach your full potential.

What You'll Do

Duties and responsibilities

Leasing

• Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).
• Document all telephone and in-person visits on appropriate reports.
• Maintain all electronic guest cards, documentation, and follow-up according to established procedures.
• Inspect models and available “market ready”, communicate related service needs to Property Manager.
• Demonstrate community and apartment/model and apply product knowledge to clients’ needs by communicating the features and benefits; close the sale.
• Provide electronic quotes to all prospective residents, assist with the online application process to secure an apartment, disclose all upfront leasing fees and approval requirement in accordance with the Qualifications Acknowledgement and Fair Housing requirements.
• Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Community Manager for approval. Follow up with applicant regarding status.
• Ensure apartment is ready for resident to move-in on agreed date.
• Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect’s needs
• Provide Welcome Letter and Move-In Instructions to all approved applicants.
• Ensure all lease paperwork has been signed electronically, prior to scheduled move-in. Orient new residents to community.
• Assist in monitoring renewals. Distribute and follow-up on renewal notices.
• Monitor advertising effectiveness. Gather information about market competition in the area and file.
• Represent the company in a professional manner at all the times.

Administrative

• Accept rental payments and give immediately to Assistant Community Manager.
• Type lease and complete appropriate paperwork and input information on Property Management System accurately and on a timely basis. Review with the Community Manager prior to obtaining signatures.
• Doc Management- upload all necessary documents to resident profile, maintain contact / miscellaneous information in PMS to ensure all content is up to date and document all relevant conversations, notices, violation etc. in the Resident Activities Tab.
• Maintain and record daily inspections for the community.
• Distribute important communication and notices to the residents through the property app.
• Maintain accurate monthly commission records on leases and renewals for bonus purposes.
• Assist management team with other various tasks as required.
• Consistently implement policies of the community.

Resident Retention

• Receive all telephone calls and in-person visits. Listen to resident requests, concerns,…