Sales Associate​/Leasing Professional

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Full Time Citadel at Westpointe, San Antonio, TX, US

Salary Range: $19.00 To $21.00 Annually

Sales Associate / Leasing Professional

Shape Exceptional Living Experiences While Building a Rewarding Career

We are seeking an energetic, results-driven Sales Associate / Leasing Professional to join our team. This individual will be responsible for driving occupancy, generating revenue, and delivering outstanding customer experience from first contact through move-in.

The ideal candidate is a natural salesperson who thrives on building relationships, overcoming objections, and closing deals. If you are motivated by goals, enjoy working with people, and have a passion for helping customers find their next home, we want to hear from you.

What You'll Do

• Convert prospect inquiries into qualified appointments and leases.
• Conduct engaging property tours that showcase apartment homes and community amenities.
• Follow up with prospects through phone, email, and text communication.
• Utilize consultative sales techniques to identify customer needs and close leases.
• Meet and exceed occupancy, revenue, and leasing goals.
• Process rental applications and lease documentation accurately and efficiently.
• Maintain prospect traffic, leasing activity, and resident information within property management software.
• Develop outreach marketing initiatives to build awareness and generate qualified leads.
• Assist with resident retention and lease renewal efforts.
• Deliver exceptional customer service while maintaining compliance with Fair Housing regulations.

Qualifications

• Minimum of 1 year of sales, leasing, hospitality, retail, or customer service experience.
• Proven ability to meet or exceed sales goals.
• Strong closing skills and customer relationship-building abilities.
• Excellent verbal and written communication skills.
• Professional appearance and presentation.
• Strong organizational and time-management skills.
• Experience with Yardi, Entrata, One Site, or similar property management systems preferred.
• Knowledge of Fair Housing regulations preferred.
• Ability to work weekends and flexible schedules as needed.

What We Offer

• Leasing bonuses
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and company holidays
• Professional development and career advancement opportunities
• Employee apartment discount (where applicable)

Why PEM?

• A company that values your growth and supports your career path.
• Collaborative, people-first culture with industry leadership and mentorship.
• Opportunities to make a real impact in the communities we manage.
• Recognition and rewards for excellence and innovation.

Equal Opportunity Employer

PEM is an Equal Opportunity Employer. All employment decisions are made based on qualifications, merit, and business need without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.