SALES MANAGER

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Full Time Sales San Antonio, TX, US

3 days ago Requisition

Salary Range: $80,000.00 To $ Annually

Job Description

Reports to: General Manager

FLSA Status: Exempt

Prepared by: James Womack

SUMMARY

Ensures customer retention and profitability in this profit center by hiring, training, and measuring the performance of salespeople and establishing customer-focused sales standards.

ESSENTIAL DUTIES

Essential duties include the following. Other duties may be assigned.

• Strives to reach goals and objectives for sales, gross, and key expenses on a monthly and annual basis.
• Hires, trains, motivates, counsels, and monitors the performance of all new-vehicle sales employees.
• Administers an annual operating budget for the new-vehicle sales department.
• Understands, keeps abreast of, and complies with federal, state, and local regulations that affect new-vehicle sales.
• Directs and schedules the activities of all department employees, ensuring proper staffing at all times.
• Assists individual salespeople in setting aggressive yet realistic monthly goals and objectives and provides them with the support to meet these goals.
• Maintains an accurate daily log that reflects all sales activities in the dealership.
• Ensures proper follow up of all potential buyers by implementing and monitoring a prospecting and sales control system.
• Implements and monitors a follow-up system for new-vehicle purchasers.
• Maintains teamwork in a customer-focused sales environment throughout the sales, delivery, and follow-up process.
• Conducts daily and weekly sales meetings.
• Provides effective communication throughout the new vehicle department as well as interdepartmentally.
• Ensures that new-vehicle salespeople understand and follow dealership policies and procedures.
• Provides proper product and training resources for salespeople on a regular and continuous basis.
• Oversees the efforts of new-vehicle salespeople to enhance the image and customer satisfaction ratings of the dealership.
• Works with salespeople on programs that will increase the new-car gross and F&I penetration.
• Develops incentive programs along with dealer and other managers.
• Helps salespeople close deals when necessary.
• Maintains standards for the delivery of vehicles to customers.
• Provides dealer with accurate floor traffic control data on a daily basis.
• Processes salesperson commission sheets and monitors payroll records of salespeople.
• Reviews inventory daily to ensure the proper mix of grounded stock for maximum turnover efficiency.
• Recommends to the general sales manager the new-car inventory to be carried by color, model, and equipment, based on a variety of customer and market analyses.
• Assists the used-vehicle department with trade appraisals as needed.
• Directs merchandising and advertising efforts for the new-car vehicle department in conjunction with the sales managers and dealer.
• Assists in the development of advertising campaigns and other promotions.
• Ensures that used-vehicle salespeople are informed of all new inventory and current advertising efforts, including special sales.
• Enforces a 60-day turn policy.
• Appraises used vehicles.
• Ensures that cosmetic and mechanical reconditioning is performed within the dealership’s cost and time limitations.
• Plans and controls the display of used vehicles.
• Controls wholesaling activities.
• Maintains delivery procedures and ensures that delivery includes an introduction to the service department and scheduling of the first service appointment.
• Attends auctions approved by management and purchases vehicles.
• Approves all paperwork from auctions and provides proper documentation to the…