Key Accounts Manager – Mining

## Key Accounts Manager – Mining Bewerben:
Fernarbeiter:
Salt Lake City, Utah:
Boise, Idaho:
Phoenix, Arizona:
Nashville, Tennessee:
Elko, NV:
Full time:
Heute ausgeschrieben:
R51448

Xylem ist ein Fortune 500 Wassertechnologieunternehmen mit global 23.000 Mitarbeitenden in über 100 Ländern und einer Mission: unseren Kunden durch innovative Technologielösungen und unser Fachwissen bei der Lösung von Wasserproblemen und
-herausforderungen zu helfen. Wir sind der weltweit führende Anbieter effizienter, innovativer und nachhaltiger Wassertechnologien, die dafür sorgen, dass unser Wasser nachhaltig genutzt, optimal verwaltet, erhalten und wiederverwendet wird.
** Xylem is hiring a Key Account Manager
- Mining!  

Job Description Summary
** The Business Development / Key Account Manager – Mining is a senior individual contributor responsible for leading Xylem’s strategy and relationship with a select portfolio of strategic mining customers. The primary objective of this role is to significantly grow Xylem’s business within these key accounts by creating a differentiated, high-touch customer experience and making it easier for customers to do business with Xylem.
Rather than broadly prospecting across the mining market, this role is focused on going deeper with a small number of priority accounts where Xylem sees significant opportunity for growth.
The Business Development / Key Account Manager will develop an intimate understanding of each customer’s operations, priorities, challenges, stakeholders, projects, and long-term plans. Working alongside a small, dedicated account team, this individual will serve as the primary point of connection between the customer and Xylem, coordinating the resources necessary to respond to the customer’s needs quickly and effectively.
The goal is simple: know these customers better, serve them better, and substantially grow Xylem’s business with them.  
** Key Responsibilities*
* ** Strategic Key Account Leadership*
* * Own the overall account strategy and relationship for a defined portfolio of a handful of mining customers.
* Develop and execute comprehensive account plans designed to significantly grow Xylem’s business within each customer.
* Build a deep understanding of each customer’s operations, organizational structure, priorities, investment plans, challenges, decision-making processes, and key stakeholders.
* Identify opportunities to expand Xylem’s presence across customer sites, applications, projects, and operations.
* Establish clear priorities and growth objectives for each assigned account.
** Single Point of Contact*
* * Serve as the primary commercial and operational point of contact and trusted partner for assigned strategic customers.
* Create a high-touch customer experience that provides customers with a clear and consistent path into Xylem.
* Take ownership of customer needs and coordinate internally to resolve issues, answer questions, develop solutions, and mobilize appropriate resources.
* Minimize the need for customers to navigate multiple Xylem functions, teams, and contacts independently.
* Maintain visibility across customer interactions to create continuity and accountability throughout the relationship.
** Dedicated Account Team Leadership*
* * Provide strategic direction and coordination for a small team of resources dedicated to supporting the assigned accounts.
* Establish clear account priorities so frontline team members understand where to focus and how to support the overall customer strategy.
* Coordinate the involvement of sales, service, engineering, operations, treatment, applications, and other resources when specialized expertise is required.
* Lead through influence rather than traditional people-management authority, creating alignment…