Security Associate

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Technical San Antonio, TX, US

2 days ago Requisition

This position is under the direct
supervision of the team leader or shift supervisor for the associate's assigned
shift, and is responsible for the protection, safeguarding and security of
assets, personnel, customers and guests for the properties Mustang oversees.

• Conduct excellent guest service by providing direction or offering assistance in a proactive manner
• Provide a visual security presence
• Conduct thorough patrols by bicycle, on foot, or occasionally by golf cart
• Make regular security checks of doors, windows, gates, mechanical rooms, fire exits as requested by the client or to guard against trespassers or unauthorized entry
• Respond to alarms and react according to protocol
• Contact police, fire department or EMS as needed; assist them upon arrival
• Assist in evacuations as emergency conditions dictate
• Tactfully advise guests of rule or safety infractions
• Engage in conflict de-escalation whenever possible
• Report safety concerns or maintenance/repair needs
• Write concise, accurate reports using proper format
• Assist in crowd control as needed
• Other duties as assigned by Team Leader
• Ability to make clear decisions while in stressful situations
• Mature professionalism that reflects well on our clients
• Assertive, yet friendly demeanor
• Ability to remember protocols
• Team player mentality - puts others first
• Good interpersonal skills and willingness to engage with client's guests

This position is mostly shiftwork that is outdoors on a 24-hour
basis, year-round. There is
significant exposure to people, to include some that can be discourteous or
intoxicated. There may be exposure to
potentially hazardous situations, such as responding to fire or burglar
alarms.

This position requires significant physical movement, to include
walking, running, riding a bicycle, lifting items up to 50 pounds, climbing,
stooping, pivoting. It may include riding
a bicycle, standing or sitting for long periods of time. Specific abilities required by this job
include visual acuity, speech and hearing; and eye coordination and
manual dexterity to handle radio and basic office equipment.

This is a full-time position
consisting mostly of 8-hour shifts. The shifts are staffed 24 hours per day, 365 days per year, including
weekends and holidays. The shifts are
generally day shift (6am-2pm or 7am-3pm), evening shift (2pm-10pm or
3pm-11pm) or midnight shift (10pm-6am or 11pm-7am). Attempts will be made to place associates
on their shift of preference. Attempts
will also be made to have consistency in their days off each week.

High school diploma
or equivalent.

State of Texas Level
II non-Commissioned Officer certification is helpful but not required.