Merchandiser Service Technician

We Are Reddy Ice
Behind every premium cube of Reddy Ice is a company that values consistency, quality, and service above all else. Our nationwide customer base has come to expect the highest standards in product quality, delivery and flexible service options. This commitment to exceptional service is why we are one of America’s leading brands in ice production and manufacturing.

Job Requisition: JR22856

Worker Time Type: Full time

Worker Sub-Type: Regular

We are hiring In-Store Bagger (ISB) Technicians to perform preventive maintenance, troubleshoot, diagnose, repair, and service our in-store ice‑making and bagging machines. Our Technicians play a key role in keeping our clients’ equipment running reliably and smoothly and perform a variety of different tasks, from plumbing, mechanical, electrical, and HVAC work. ISB Technicians are assigned fully‑outfitted service vehicles and provided with extensive, hands‑on training that will lead them on a path of long‑term success at Reddy Ice.

This is a full‑time, permanent position with Reddy Ice that includes a competitive hourly wage, a full benefits package that includes medical, dental, vision, life insurance, and a company‑matching 401(k) plan.

• A minimum of 2+ years repair/service experience in electrical, mechanical, refrigeration, or plumbing
• Must have working knowledge of low voltage controls and/or programmable logic controllers
• Must have valid driver’s license (operator’s/Class
  
  C) and an acceptable MVR
• High school diploma or GED equivalent
• Basic computer and handheld skills needed and ability to follow reporting SOPs via handheld

• Journeyman certification/license in electrical, plumbing, mechanical disciplines, or equivalent experience

• Team‑oriented
• Good communicator

Minimal travel with potential for overnight. Weekend, night, and holiday work is a requirement of the position. Will perform work in retail stores; frequently driving between retail stores and plant location. Must be able to lift 60 pounds and utilize installation lift equipment. Ability to climb ladders and work with power tools. Overtime may be required. Work is conducted in a fast‑paced, rapidly changing environment.

The ability to manage stress, build professional and collaborative relationships and reason through complex business situations is essential.

San Antonio, Texas