Supportive Case Manager

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Professional San Antonio, TX, US 1 Attachments

6 days ago Requisition

Salary Range: $44,000.00 To $46,000.00 Annually

Job Title:

Supportive Housing Case Manager

Location:

SAMMinistries at Four
25 San Pedro

Reports To:

Manager of Permanent Supportive Housing

FLSA Status:
Full-time/Exempt

Approved By:
Vice President of Supportive Housing

Approved Date:
December 2025

Salary Range: $44,000-$46,000 annually

The Supportive Housing Case Manager is an experienced, social services professional responsible for providing high-quality, comprehensive, and intensive case management services to families residing at Four
25 San Pedro, an affordable housing community where SAMMinistries assists in providing resident supportive services. The Supportive Housing Case Manager will be assisting families in navigating the application and leasing process to obtain housing at Four
25 San Pedro. These families will all be receiving some level of rent subsidy through a Project-Based Housing Voucher. All families served by the Supportive Housing Case Manager will be recovering from recent experiences of homelessness.

The role of the Supportive Housing Case Manager is to build trusting relationships with program participants, to assess the individual needs of each family member, and to cooperatively develop a service plan with participants to address needs that may impact their housing stability. The Case Manager is responsible for identifying appropriate resources and for connecting participants to those resources. These may include goods or services provided by SAMMinistries, but many will be services and resources provided by other organizations in the community.

The Case Manager is dedicated to developing trusting, professional relationships with participants and engaging them in needed services through the use of evidence-based practices including Trauma Informed Care and Motivational Interviewing. This Case Manager will also provide light-touch support to other residents at Four
25 San Pedro and will plan and facilitate onsite events where all Four
25 San Pedro residents can connect to one another, gain information, strengthen a sense of community, and/or access needed resources that enhance housing stability and overall wellness.

The Case Manager will collaborate with a wide range of service providers with the goal of assisting participants in maintaining housing stability, increasing financial independence, connecting to needed resources, and increasing community integration. Supportive services are offered to best meet participant needs. The overarching goal is family housing retention.

• Provide case management services that facilitate client self-sufficiency and housing retention.
• Ability to build positive and trusting relationships with diverse populations, particularly participants experiencing trauma and homelessness.
• Use evidence-based practices in service delivery including Trauma Informed Care, Motivational Interviewing, and Person-Centered Planning.
• Work collaboratively with Opportunity Home San Antonio and Franklin Management staff at Four
  25 San Pedro to administer Project-Based Vouchers to eligible families and to actively contribute to positive communication, efficient operations, and a unified sense of community at the property.
• Receive referrals through San Antonio’s Coordinated Entry process and screen potential participants for voucher eligibility.
• Accompany participants to voucher eligibility appointment at Opportunity Home San Antonio and assist through eligibility process.
• Assist families in developing an Individualized Service Plan. Actively involve participants in the design and delivery of supportive services by ensuring they have an active voice in their goal/service plans. Refer participants to necessary services, and coordinate with other providers to help participants to access services and achieve goals set in his/her plan. Work toward strengthening each…