Case Manager- Guadalupe

Case Manager is responsible for implementing day-to-day and long-term case management services to residents of Guadalupe Home, both in the home and out in the community when applicable. Assess needs of each resident and her child, assisting in the development of comprehensive service plans for the assigned residents. This role also provides case management services to clients in an integrated, multi-cultural setting.

The Case Manager will work with community resources and other community-based providers/representatives to coordinate, monitor, evaluate, and advocate for services to meet each resident’s specific needs in tracking performance measures and goal path created for each resident.

• * Pass TPCN Counselor Certification exam with 80% or better annually/as required
• * Properly bill TPCN and/or other agency utilized systems provided to residents
• * Gain a working knowledge of staff policies and guidelines.
• * Maintain positive culturally competent relationships with residents and staff.
• * Utilize training in trauma informed consequences when redirecting resident behavior.
• Documents and reports to Program Director on resident progress, maintain statistical records, and perform other record keeping functions as required by the agency in files and through data entry, including agency software and TPCN.
• Exercises time management skills to provide efficient and productive case management services to all residents.
• May attend court hearings, TDFPS staffing’s, Circle of supports, etc. for residents on their assigned caseload.
• Ensure all resident files/records are current with appropriate documentation included, such as admission assessments, service plans/reviews, case notes, goals/reviews, current court orders and appropriate consents and agreements; work/school documentation, educational testing, discipline referrals, etc.
• Responsible for inputting information; admission and discharge resident data, and measurement data via agency data bases.
• Assist in development and facilitate implementation of admission assessments and service plans to ensure quality care and compliance.
• Assist in planning and coordinating intervention strategies appropriate for each resident’s identified needs. Develop new goals and strategies as needed.
• Adopt a proactive stance on behalf of each resident on his/her caseload. Ensure all residents served have appropriate advocacy support, internally and externally.
• Refer to community agencies as necessary and appropriate, including referrals to Medicaid, WIC, etc.
• Actively participate in all team meetings, to ensure quality care and accurate and informed services by all team members. Assist in special projects, activities, and events as needed.
• Attend local seminars, conferences, and training to increase knowledge and skill for professional development.
• Assist with driving residents to appointments when needed.
• Meet with clients on a minimum of a weekly basis and adjust their schedule to ensure all clients receive case management convenient to the various client’s schedules
• Continually assess ongoing changes in behavior, circumstances, or conditions that may affect child safety.
• Complete measurement and outcomes and client goals in agency data base.
• Demonstrate client progress toward risk reduction, achievement of treatment goals, and positive case outcomes
• Assist with implementation of social and recreational activities for residents as needed.
• Must complete all required professional development assigned in a timely manner
• Must be sensitive to the service population’s cultural and socioeconomic characteristics.
• Adhering to safety training and protocols on a daily basis, and taking precautionary measure to ensure the safety and well-being of self,…