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Bilingual Shelter Support PM Guadalupe

Job in San Antonio, Bexar County, Texas, 78208, USA
Listing for: Olgcstx
Full Time position
Listed on 2026-10-10
Job specializations:
  • Social Work
    Community Health, Mental Health
  • Healthcare
    Community Health, Mental Health, Healthcare Nursing
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below
Position: Bilingual Shelter Support PM (Full Time)- Guadalupe Home

Description

Monday - Friday (2

Pm - 10PM) Variable Shifts as needed.

Supervise pregnant and parenting mothers ages 18+ years old and their children ages 0-3 years old within the Guadalupe Home Program and set appropriate trauma informed behavioral limits within a safe and caring environment. The Parent Support Advisor is authorized to take reasonable action necessary to carry out responsibilities assigned as long as such actions do not deviate from established organizational policies and are consistent with program guidelines and sound professional judgment.

Requirements
Position Responsibilities:
  • * Pass TPCN Counselor Certification exam with 80% or better annually/as required.
  • * Properly bill TPCN and/or other agency utilized systems provided to residents.
  • * Knowledgeable of Guadalupe Home’s Resident Rules & Guidelines.
  • * Issue write-ups for residents that violate the Rules & Guidelines for Guadalupe Home.
  • * Must complete all required professional development assigned in a timely manner.
  • * Must have clean driving record
  • Teach constructive behavior and social skills.
  • Teach basic parenting skills.
  • Teach realistic problem-solving behaviors and life skills.
  • Teach good personal hygiene skills.
  • Reinforce positive behavior by providing healthy, positive incentives for residents and children.
  • Oversee daily chores and room checks.
  • Ensure cleanliness of all common areas.
  • Update daily logs, both written and electronic such as volunteer logs, medication logs, In-kind donations.
  • Assist with implementation of social and recreational activities for residents.
  • Engage with residents and children daily during activities and leisure time.
  • Document all serious incidents completely, accurately, and in a timely manner in accordance with agency requirements.
  • Follow agency reporting and notification protocol for serious incidents.
  • Maintain positive culturally competent relationships with residents and staff.
  • Provide input into development of resident goals as appropriate.
  • Utilize training in trauma informed consequences when redirecting resident behavior.
  • Participate in community meeting sessions with residents, as necessary.
  • Maintain and uphold appropriate boundaries with residents and staff at all times.
  • Be a positive role model for residents.
  • Must be sensitive to the service population’s cultural and socioeconomic characteristics.
  • Mediate conflicts between residents to promote healthy communication.
  • Gain a working knowledge of staff policies and guidelines.
  • Possess maturity, sense of confidence and emotional stability at all times while performing duties.
  • Ability to communicate effectively and adequately transition information during shift changes.
  • Ability to complete all documentation as required by the agency, licensing, contractors, and various funders.
  • Adhering to safety training and protocols on a daily basis, and taking precautionary measure to ensure the safety and well-being of self, others.
  • Responsible for protecting the confidentiality of any information or material obtained in the service with the organization to include but not limited to client names and information, services rendered to clients, donors names and gifts, internal and external investigations or results of any investigations, and financial information.
  • Adherence to the Code of Conduct and the Faith and Moral is mandatory.
  • Adherence to the Code of Conduct and Employment Policy is mandatory.
  • Every employee is required to take a solution-oriented approach in their interactions and undertakings, as well as being a team member that promotes collaboration and commitment to the Mission and Vision of the organization.
  • Other duties as assigned by supervisor
Competencies:

Advocacy

Empathy

De-escalation

Developing Others

Resilience

Minimum Qualifications:
  • Education
    • High School…
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