Director of Operations

The House Manager is responsible for overseeing the daily operations of a recovery residence and maintaining a safe, structured, clean, and supportive living environment for residents. This live-in leadership role serves as the primary on-site representative of the residence, ensuring compliance with house rules, promoting accountability, protecting the property, and fostering a recovery-oriented community.

The ideal candidate is a mature, dependable leader with experience in sober living or recovery housing who can effectively balance operational responsibilities with mentorship and community-building.

• Supervise the day-to-day operations of the residence.
• Maintain a safe, clean, organized, and recovery-focused living environment.
• Conduct regular room inspections, safety checks, and walkthroughs of common areas.
• Prepare bedrooms for new residents, including ensuring cleanliness, furniture readiness, and fresh linens.
• Maintain inventory of household supplies, furniture, appliances, cleaning products, and house keys.
• Identify, document, and report maintenance, repair, safety, and security concerns promptly.
• Monitor property conditions and help prevent damage, theft, misuse, or safety hazards.
• Ensure proper use and care of household equipment and appliances.
• Participate in meetings with management regarding house operations and resident concerns.

• Welcome and orient new residents to the residence and community expectations.
• Review house rules, policies, program guidelines, and resident responsibilities.
• Conduct residence safety orientations, including emergency procedures, fire safety, evacuation routes, and first-aid resources.
• Monitor resident compliance with house rules, curfews, and community expectations.
• Conduct urinalysis and drug screenings in accordance with program policies.
• Document incidents, rule violations, and other significant events according to established procedures.
• Address concerns promptly while maintaining professionalism and fairness.
• Community Leadership

• Facilitate house meetings and community discussions.
• Encourage a respectful, accountable, and supportive living environment.
• Assign and monitor household chores and shared responsibilities.
• Promote resident engagement in recovery-focused activities and healthy lifestyle practices.
• Assist in resolving conflicts through effective communication and de-escalation techniques.
• Organize occasional recreational, educational, or community-building activities as appropriate.

As the senior resident leader within the home, the House Manager is expected to serve as a positive role model and mentor by:

• Demonstrating healthy recovery practices and responsible living.
• Maintaining professional and ethical boundaries at all times.
• Encouraging personal accountability, independence, and respect among residents.
• Sharing appropriate recovery experiences and insights when beneficial.
• Supporting a culture of mutual respect, recovery, and personal growth.
• Leading by example through professionalism, integrity, and consistency.

• Previous experience as a House Manager in a sober living home, recovery residence, transitional housing program, or similar residential setting.
• Strong knowledge of recovery residence operations and community living principles.
• Valid driver's license and acceptable driving record.
• Ability to maintain accurate documentation and reports.
• Strong interpersonal, communication, conflict-resolution, and organizational skills.
• Ability to enforce rules consistently while maintaining a supportive environment.
• Ability to respond appropriately during emergencies or crisis situations.
• Willingness to live on-site as a condition of employment.
• Ability to pass a background check and motor vehicle record review.

• Personal experience in long-term recovery.
• Peer Support, Recovery Coach, CPR, or First Aid certification.
• Experience working with individuals in recovery from substance use disorders.

• Leadership and Accountability
• Recovery-Oriented Living
• Conflict Resolution and De-escalation
• Property and House Operations Management
• Communication and Relationship Building
• Safety Awareness
• Documentation and Compliance
• Problem Solving and Decision Making
• Professional Boundaries
• Team Collaboration

This is a live-in position within a recovery residence. The House Manager is expected to maintain a visible presence in the…