Investigator III

Posting 22610
-Posted
10/22/2026

- Health & Human Services Comm

- Incident Management

- Protective Services

- San Antonio State Supported Living Center

- Not Eligible for Telework
- Other Locations (1) - Additional Shifts available (1) -b. $3000 - $4999 per month

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Explore more details on the Benefits of Working at HHS webpage .

Functional

Title:

Investigator III

Job Title:

Investigator III
Agency:Health & Human Services Comm
Department:Incident Management
Posting Number:22610
Closing Date:11/05/2026
Posting Audience:Internal and External
Occupation Category:Protective Services
Salary Range:$3,793.41-$5,921.25
Pay Frequency: Monthly
Salary Group:TEXAS-B-18
Shift:Day
Additional Shift:Days (First)
Telework:Not Eligible for Telework
Travel:Up to 5%
Regular/Temporary:Regular
Full Time/Part Time:Full time
FLSA Exempt/Non-Exempt:Nonexempt
Facility

Location:

San Antonio State Supported Living Center
Job Location City:SAN ANTONIO
Job Location Address:6711 S NEW BRAUNFELS AVE
Other Locations:San Antonio
MOS Codes: ,,,8012,14N,14NX,183X,1D7X1,1N0X1,1S0X1,250X,311A,31A,31B,31D,31PX,351L
351M,35A,35L,35M,3E7X1,3P0X1,43HX,4B0X1,4E0X1,5I0,649X,683X,71SX,749X,783X,89D,89E,EOD,INV,IS,IV,LN
MA,ME,MLES,MSSD,MSSE,MSSR,MST,OAP
12,OAP
14

Brief

Job Description:

Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence.

The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems.

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

The Facility Investigator, Investigator III, performs moderately complex (journey-level) investigative work at the State Supported Living Center (SSLC). Performs field investigations of Abuse, Neglect, and Exploitation (ANE) and injuries involving residents of the facility. Performs comprehensive preliminary investigations to identify protection from harm and ensure reporting guidelines are followed. Follows-up on outstanding external cases such as those through Health and Human Services Commission Provider Investigations (HHSCPI) HHSCPI and the Office of Inspector General (OIG) to ensure documentation guideline dates are adhered to.

Works in concert with Campus Administrators to ensure incidents that occur on non-business hours continue to move through the investigative process to remain in compliance with ICF and Settlement Agreement requirements. Verifies information, collects and properly maintains evidence, data and documents for use in investigations. Reviews evidence and data gathered for sufficiency and to draw conclusions. Evaluates and summarizes investigative findings and writes reports.

Reviews reports prepared by others for compliance with adherence to standard protocols and rules. Prepares cases for presentation and presents testimony and evidence at administrative hearings, such as disciplinary hearings, or in court proceedings. Serves as a member of the Incident Management Team, conducts Root Cause Analysis meetings and participates on other assigned committees as needed. Completes data entry for unusual incidents and follows-up with unusual incident…