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Senior Machine Learning Engineer, CX Intelligence

Job in San Antonio, Bexar County, Texas, 78208, USA
Listing for: Coinbase, Inc.
Full Time position
Listed on 2026-10-03
Job specializations:
  • Software Development
    Machine Learning/ ML Engineer
Salary/Wage Range or Industry Benchmark: 140000 - 190000 USD Yearly USD 140000.00 190000.00 YEAR
Job Description & How to Apply Below

Coinbase seeks a Senior Machine Learning Engineer to develop AI-driven conversational systems for customer support. This remote role is ideal for experienced ML engineers with a strong background in NLP and deep learning.

In this role, you will architect and deploy orchestration layers that manage state transitions and intent routing within a distributed conversational environment. Your work will bridge advanced ML research with production-grade services, directly impacting customer support efficiency.

You will lead complex ML projects from design to delivery, establishing best practices in system design and coding standards. Mentorship of junior engineers and conducting design reviews will be key aspects of your responsibilities, ensuring high standards for security and performance.

Join us at Coinbase, Inc. as our next Senior Machine Learning Engineer, CX Intelligence in United States.

Take a moment to read everything above and see whether this role is right for you.

Position Requirements
10+ Years work experience
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