Sheriff's Communications Dispatcher Trainee

Overview

Sheriff's Department is recruiting for Sheriff s Communications Dispatcher Trainees who receive and evaluate incoming emergency (9-1-1) calls and dispatch emergency vehicles to incidents involving public safety. Positions are primarily located at the Valley Control Center in Rialto and the Desert Control Center in Hesperia. Each center serves as the primary 9-1-1 Public Safety Answering Point (PSAP) for its geographic location.

Multiple vacancies exist at both locations.

Two excellent benefits packages to choose from are listed below. A $2,000 hiring bonus is offered: $1,000 upon promotion to the journey-level classification and $1,000 upon successful completion of 2080 service hours in the journey-level classification. See MOU for details.

• Receive and evaluate incoming emergency (9-1-1) calls and dispatch emergency vehicles to incidents involving public safety.

• Health Benefits:
  
  Medical & Dental (Family Coverage), Vision (Employee Coverage), premium subsidies to offset health costs, Flexible Spending Account for qualified healthcare expenses
• Paid Time Off:
  Up to 4 weeks vacation with cash-out option, 11 days sick leave, 15 paid holidays, Perfect Attendance Leave, Flexible work schedules (in some departments)
• Retirement:
  Generous pension, retirement reciprocity may be available, 457(b) Deferred Compensation, Retirement Medical Trust (RMT)
• Other: DCAP Account, County Paid Life Insurance, AD&D Insurance, 529 Savings Plan, Short/Long-Term Disability, Wellness Program, Commuter Services, Employee Discounts, Annual Tuition Reimbursement
• Alternative benefits:
  Modified Benefit Option (MBO) with increased base rate of pay and modified benefits
• Additional details:
  General Unit - Benefits Summary Guide (PDF), Modified Benefits Option Summary (PDF)

Candidates who meet minimum qualifications will be invited to take the Criti Call online written test, a computer-based practical exam that evaluates keyboarding, data entry, multi-tasking, memory recall, prioritization, map reading, sentence clarity, and reading comprehension.

Keyboarding speed of 40 wpm is required to pass; the Criti Call keyboarding practice test is available through the practice resources. The exam assesses ability to process dispatch information rapidly and accurately.

To be considered, please complete and submit the online employment application and supplemental questionnaire. Resumes will not be accepted in lieu of the application. Applications are processed continuously while recruitment remains open and may close at any time. Successful candidates will be placed on the eligible list for six (6) months.

For timely submission, allow ample time to complete the online application and consider applying before the posted deadline date. Applicants will be automatically logged out if not submitted before the deadline. You will receive an on-screen confirmation and an email after submission. Review the online application guide if you require technical assistance. All communications regarding the selection process will be via email;

ensure the email on the application is current.

EEO/ADA:
San Bernardino County is an equal employment opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer. ADA accommodations are available in the testing process.

Veterans’ Preference:
Eligible veterans and their spouse or widow(er) may receive additional Veterans’ Preference points. For more information, view the Veterans  Preference Policy.