Portability Specialist

Job Information Position starting pay: $27.13/hr the initial review of applications will begin starting October 19th, 2026. Applications received before the initial review date will be considered, with qualifying applicants being eligible to participate in the phone screen process. This position may start their training in Upland but will be stationed at our Housing Programs Office in San Bernardino. Position Summary Under general supervision performs a variety of duties pertaining to the occupancy and eligibility of applicants porting in or out of the HACSB Housing Choice Voucher (HCV) Program;

plans, organizes, and conducts applicant interviews, briefings and documents processes including leases and contracts in relation to applicants porting in to HACSB; advises participants and property owners on Housing Authority policies, regulations, guidelines and procedures; performs account reconciliation, billing and collection work in relation to the portability side of the HCV Program and maintains appropriate documentation. Day-to-Day Glimpse:
The Portability Specialist is responsible for providing direct customer support to Housing Choice Voucher Program clients, including both incoming and outgoing portability clients. This role entails a variety of responsibilities, including voucher issuance, HAP contract management, and client recertification; ensuring compliance with HUD requirements; and conducting regular reviews of client files to ensure program transactions related to portability are carried out in accordance with applicable HACSB procedures, MTW policies, and HUD regulations.

Serves as a liaison to other housing authorities to resolve portability inquiries. The ideal applicant will be well-organized, committed to community housing efforts, and capable of providing excellent customer service.