Academic Success & Undergraduate Advising; ASUA), Coyote Peer Advisor- Student Assistant

Job no: 563426
Work type: Student Assistant
Location: San Bernardino - San Bernardino Campus
Categories: Administrative, Temporary, Part Time, On-site (work in-person at business location), Unit 15 - CSUEU
- Student Assistants

Under direct supervision of the DIrector. The Coyote Experience is CSUSB’s student success framework designed to help students feel connected, confident, and supported from their first day on campus through graduation. Through academic support, peer mentoring, career and interest exploration, campus engagement, and personalized connections to resources, the program helps students build a strong foundation for success at CSUSB.

The Student Assistant
- Peer Coyote Experience Advisor is a student position that supports new students as they transition to and navigate the university. Working under the lead work direction of the Coyote Experience Program Coordinator within Academic Success and Undergraduate Advising, Peer Advisors serve as approachable and knowledgeable peer resources who help students understand CSUSB, connect with the campus community, and take an active role in their academic and personal success.

Student Assistant Peer Advisors assist with student outreach, provide peer support, assist in developing and facilitating events, workshops, and presentations. They share their experiences as CSUSB students, answer general questions, connect students with appropriate campus resources, and help create welcoming opportunities where students can build relationships, explore their interests, and develop a sense of belonging.

This position is ideal for students who enjoy helping others, are excited to represent CSUSB, and want to develop valuable skills in communication, leadership, teamwork, event coordination, and student support.

• Welcome and support first-year and transfer students as they adjust to CSUSB and become familiar with university life.
• Provide peer guidance on navigating CSUSB systems, services, programs, academic expectations, and engagement opportunities.
• Answer general student questions and connect students with academic advising, tutoring, financial aid, basic needs, career services, counseling, mentoring, and other appropriate campus resources.
• Conduct outreach to students by phone, email, text, or other approved communication methods to share reminders, promote resources, encourage participation, and support student success.
• Support Coyote Experience events, workshops, presentations, and outreach activities at the San Bernardino and, when applicable, Palm Desert campuses.
• Help plan and facilitate Coyote Days, the Coyote Experience Kickoff, Interest Pack activities, academic success workshops, and other student engagement opportunities.
• Support small group conversations and peer activities related to the college transition, belonging, academic success, career exploration, campus involvement, and help seeking.
• Share appropriate personal experiences and practical strategies for successfully navigating college while recognizing when a student should be referred to a professional staff member.
• Represent the Coyote Experience at tabling events, orientations, campus programs, classroom visits, and other outreach activities.
• Assist with the preparation of presentations, handouts, resource guides, marketing materials, and digital communications.
• Provide general administrative support, including organizing program materials, maintaining accurate participation records, assisting with check-in, and entering program information.
• Collect student feedback and help the program team identify common questions, challenges, and areas where students may need additional support.
• Maintain student privacy and handle sensitive information responsibly.
• Participate in required training, team meetings, professional development, and program planning activities.
• Work collaboratively with Coyote Experience staff, Student Mentors, academic advisors, faculty, campus partners, and other student employees.
• Perform other duties related to the Coyote Experience program as assigned.

• Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.
• Special
  
  Qualification:
  
  Admission or registration as a CSU student.