Insomniac - Seasonal Industry Hospitality Host

Overview

Insomniac - 2025 Seasonal Industry Hospitality Host

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Do you enjoy dance music? Do you excel at elevated customer experience? We are looking for a highly motivated self-starter who embodies both a passion for dance culture and a love of the event operations space.

Insomniac is looking for Industry Hospitality Hosts to provide an elevated experience for our Industry guests. This position will report to the Director, Industry Hospitality. This is not a remote position and will be required onsite at various locations.

• Communication:
  Provide exceptional customer service by answering headliner questions, addressing concerns, and sharing relevant event information.
• Actively engage in team communication via group Whats App chats.
• Coordinate with various onsite departments, including staging, security, and food & beverage.
• Communicate any operational challenges or issues to management in real time.
• Demonstrate creativity, adaptability, and a proactive attitude in completing a wide variety of tasks.

• Operations:
  Assist with the initial setup of assigned areas prior to event opening, and maintain a clean, organized workspace throughout the duration of the festival.
• Event setup (load in) and breakdown (load out) include but are not limited to setting up and striking bike rack, bike rack covers, rope and stanchion, coolers and other equipment.
• Setup areas based on detailed layout drawings and plans.
• Reset or "flip" designated areas nightly to prepare for the next day’s show.
• Perform additional duties and support special projects as assigned by management.

• Inventory:
  Manage nightly beverage tracking, including pickup, distribution, post-show collection, and post show inventory.

• 2+ years of experience in artist operations at live events
• Proactive and creative thinker; problem solving and ability to “think on your feet”
• Ability to work long hours, weekends, and travel (as needed)
• Personable, professional, enthusiastic and able to work well in group environment

• Must be willing to travel to work during holidays, evening and weekend hours, as required, to meet deadlines
• Must be able to tolerate loud noise levels and drastic temperature climates while working on site at various event location
• Must be able to work in open concept office space

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Insomniac for a visa.

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events.

Insomniac strongly supports equal employment opportunity for all applicants regardless of age, race, color, religious creed, family and medical care leave or the denial of family and medical care leave, disability, marital status, national origin, gender, gender identity, sexual orientation, or any other basis protected by law. We will consider qualified applicants with criminal histories in a manner consistent with applicable local, state or federal laws.

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Hiring policies may include internal promotions, referrals, outside advertising, and recruitment through various channels.

Salary and compensation

Pay range: $16.50 – $25.00 per hour. The compensation information provided is a good faith estimate and may vary based on location, qualifications, and experience. The expected compensation for this position is $16.50 USD hourly.