Student Support - Student Assistant

The CSUSB Basic Needs & Student Support serves as a one-stop wellness hub where students can access basic needs services, complete basic needs intake, and connect to housing, food, financial, and other essential resources both on and off-campus.

Wellness Ambassadors are a group of positive, enthusiastic and well-informed students who are interested in supporting the daily operation of the Basic Needs & Student Support Center. We are seeking an organized, motivated, and outgoing individuals to support the daily operations of the Basic Needs & Student Support Center.

• Provide quality and consistent student-centered services to all students and provide additional resources and information to assist students in addressing their needs.
• Maintain a caring, respectful, comfortable, welcoming, and inclusive environment for all student shoppers served in the Obershaw DEN and/or mobile pantry.
• Maintain positive and professional working relationships with external agencies and the campus community including students, staff, and community members.
• Present a professional appearance and positive attitude.

• Under direct supervision, maintain the daily duties of the mobile pantry, assists with mobile pantry opening and closing duties.
• Maintain utilization records of shoppers in the Obershaw DEN and/or mobile pantry in the Athletic department including scanning IDs, processing donations, performing data entry.
• Maintain food inventory, quality control, and rotation of food supply in accordance with policies and procedures.
• Keep space and storage area clean and organized, including wiping down shelving, and refrigerators, organizing stocking, and quality control.
• Support crowd control during busy times in the service area.
• Track student usage and inventory management for reporting purposes.
• Ability to push, pull, lift up to 25 pounds

• Remain current of services and resources available on and off campus, such as free food at upcoming events and programs.
• Refer students to additional resources available through Basic & Needs & Student Support and the integrated Holistic Support.
• Engage with students through in-person tabling and outreach events to promote department services, programs, and resources.
• Provide basic needs resources and services offered to students which may include Basic Needs Grant Request, Swipe Out Hunger, Cal Fresh, incentive resources, and more.

• Guide and follow up with new and returning students on basic needs services or resources to successfully complete.
• Refer students to additional resources available through the Basic & Needs & Student Support Center and the integrated Holistic Support

• Attend staff meetings and all required training every 1st and 3rd Friday of every month.
• Work on special projects as assigned.
• Assume responsibility for understanding and learning about all basic needs services and program offered in the department.

• Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.

• Special
  
  Qualification:
  
  Admission or registration as a CSU student.

• Maintain a 2.0 G.P.A. or greater per semester and cumulative.
• Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate)
• International students must have full-time enrollment at CSUSB. (12 units undergraduate; 6 units graduate)
• Eligible to work in the United States
• Payroll Requirement:
  Social Security Card

• Ability to provide friendly and pleasant…