Medical Assistant; MA

Job Description

Job Description

Who We Are :

SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients.

Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC / Nurse Corps / Pediatric Specialty | HPSA Scores :
Primary : 17 | Dental : 25 | Mental : 20

Utilizes Medical Assistant training to provide comprehensive healthcare services and support. Works one-on-one with patients, delivering routine medical care and ensuring their comfort throughout their visit. Provides professionally competent patient care that is tactful, courteous, and sensitive to patient needs and feelings, aligning with SAC Health's mission, vision and values. Efficiently and effectively performs the daily tasks of the clinic. Performs other duties as needed.

Schedule : 5 days per week, 8 hours per day, Mon & Thu 8:30am-5:30pm, Tue-Wed 10am-7pm, Fri 8am-5pm | Location :
Family Medicine Department, SBC Clinic, San Bernardino, CA

Internal : Transfer Only - may not qualify for a step increase if similar title / wage assignment.

ESSENTIAL FUNCTIONS AND DELIVERABLES

• Provides clinical support; escort patients to an exam room; obtain vital signs, such as blood pressure, temperature, and pulse, etc. Collects patient medical history.
• Under the supervision of a licensed staff, performs basic patient testing within the capacity of MA certification and training (e.g., throat cultures, EKGs, TB skin testing, immunizations, hearing tests, basic visual acuity, urine tests, phlebotomy).
• Obtain authorizations as necessary for processing patients' required services.
• Explains and ensures completion of patient required forms and questionnaires.
• Manages paperwork, medical records, and correspondence according to defined company procedures.
• Scrubs chart to identify patient s needs for health maintenance, medications refills, immunizations, etc.
• Performs orders placed by the provider, within scope of practice.
• Assists the provider with procedures. Sets out instruments and supplies in anticipation of provider needs and may assist with performing exams as necessary.
• Maintains clean, organized, and fully stocked lab and exam rooms; cleans both areas daily according to policy and guidelines.
• Processes labs daily ensuring appropriate collection, handling, labeling, and processing of specimens.
• Processes and follows up on imaging and lab results as assigned.
• Instructs patients regarding tests, procedures, as requested by the provider(s).
• As designated, maintains all logbooks, keeping them up to date, e.g., refrigerator and freezer temperature logs, oxygen log, etc
• Keeps updated on all SAC Health programs, e.g., VFC, CHDP, EWC, FPACT etc. Works in collaboration with provider and patient access team to determine patient eligibility and initiate application process.
• Assist in storage and handling of all vaccines (Private stock and / or VFC) and medications.
• Assists other MAs with tasks as needed.
• Ability to problem solve difficult situations that arise in the work area.
• Ability to collaborate, support and function in a teaching organization that builds, coaches, and embraces interns, Nurse Practitioner and residency programs. Must demonstrate a passion for the team and can consistently work with rotating doctors, residents, NP students and interns, while continuously building a trusting, safe, patient centered workplace.
• Demonstrate the ability to be culturally sensitive and respect diversity, work effectively with individuals of different cultures and socioeconomic status, passion for service.
• Other duties as outlined by the official job description.

QUALIFICATIONS :

• Education :
  High School diploma or equivalent required. Diploma from an accredited Medical Assistant Program required. Certified Medical Assistant (CMA) preferred.
• Licensure / Certification :
  Current CPR / BLS certification (must be American Heart Association or Red Cross accredited program). As a requirement of this position you must receive EPIC certification for the module you have been hired into.
• Experience :
  Minimum of one (1) year medical office experience preferred. Bilingual English / Spanish preferred. Experience with VFC program a plus.
• Essential Technical / Motor Skills :
  Ability to use measuring devices and appropriate medical equipment used for patient care and testing. Legible writing and charting skills.
• Interpersonal Skills :
  Strong interpersonal relations skills. Fluency in English and Spanish preferred with the ability to translate medical information. Ability to maintain a professional attitude in difficult situations and communicate effectively. Understands needs of clinic and works well in a team…