Investigator, Security, Loss Prevention

Address: 301 S Tippecanoe Avenue

Location:

San Bernardino, CA, US, 92408
Store Number: MAINOFFICE

Sponsorship: Please note Stater Bros. Markets is not able to consider candidates who will require visa sponsorship at the time of application or in the future.
Work Schedule: Any
Job Type: Full-Time
Union Position: Non-Union
Employee

Pay Type:

Hourly
Work Environment: 100% On-Site
Compensation: $39.00 – $44.00
(this represents the expected pay range for this job requisition. Ultimately, in determining your pay, we'll consider your experience and other job-related factors)

Security

The Security Investigator (Level
2) is a district-assigned role responsible for investigating all loss prevention, security, and employee relations investigations within an assigned district. The role acts as a key liaison with Human Resources, Legal, Operations, and external partners to ensure thorough, objective, and compliant investigations.

This position requires advanced expertise in investigative techniques, employee relations, and regulatory compliance. The investigator safeguards company assets, protects employees, and upholds core values by fostering a safe, respectful, and compliant work environment while providing leadership, training, and mentorship to junior investigators.

• Lead complex loss prevention and security investigations within the assigned district including internal theft, fraud, embezzlement, organized retail crime, and policy violations
• Conduct timely, thorough, and impartial employee relations investigations within the assigned district, addressing discrimination, retaliation, workplace violence, misconduct, and other violations
• Partner with HR, Legal, Operations, and senior management to present investigative findings, recommendations, and defensible reports
• Conduct professional, unbiased interviews with employees, witnesses, and subjects
• Prepare clear, objective, and defensible investigative reports for loss prevention and HR-related cases
• Coordinate with law enforcement: file reports, provide evidence, and testify in criminal or civil proceedings as needed while proactively building and maintaining strong law enforcement partnerships
• Manage special projects, high-profile investigations, workload prioritization, and security operations for district events
• Collect and evaluate open-source and internal intelligence for investigative purposes
• Train, mentor, and develop Level 1 investigators on investigative techniques, documentation, case management, and best practices
• Deliver training on loss prevention, workplace investigations, policy compliance, and related topics
• Respond to major incidents for preliminary investigations and recommendations
• Maintain strict confidentiality, exercise sound judgment, and build strong relationships with internal stakeholders, and external partners
• Collaborate with all company departments to protect assets, employees, and Core Values
• Perform additional duties as assigned

• Extensive knowledge of Criminal Law, investigative procedures, and relevant California statutes particularly of PC490
• PC832 Certificate preferred
• College Degree and/or relevant certificate preferred in place of PC832 Certificate
• 3 years of experience in loss prevention, law enforcement, or a related field, with a strong background in investigations preferred
• Strong knowledge of Employee Relations investigations, including harassment, discrimination, retaliation, and workplace misconduct in collaboration with Human Resources
• Current First Aid, CPR Certificate, and AED Certificate required
• Proficiency in Microsoft Office including Word, Excel, and Power Point
• Proficiency in Case Management software
• Experience with Exception Reporting software…