Manager, Billing Operations - Oversight & Automation

Manager, Billing Operations - Oversight & Automation

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Position Summary:

At Walmart, we enable the connection between supplier brands and retail shoppers at an unprecedented scale. This role is a unique opportunity to join a small, highly‑visible team within the world’s largest company to drive the automation and optimization of billing and revenue processes, ensuring accuracy and scalability as the business grows.

Base pay range: $/yr – $/yr.

• Process Optimization & Automation
  • Identify, prioritize, and implement automation initiatives to eliminate manual processes, reduce errors, and enhance operational efficiency.
  • Collaborate with Product, Data, and Engineering teams to deliver system improvements and integrations supporting billing accuracy and data continuity.
  • Serve as a bridge between Billing and Product teams for all reporting and process improvement projects.
  • Lead business readiness efforts for system migrations (e.g., PIO to OMS) and ensure billing and reporting integrity during transitions.
  • Conduct root‑cause analysis on recurring billing errors or delays and define actionable solutions.
  • Translate operational pain points into technical requirements, test new tools, and measure automation ROI.
  • Develop business requirements documentation (BRDs) for system enhancements and ensure successful deployment through UAT.
• Continuous Improvement
  • Analyze trends in disputes, variances, and audit findings to recommend systemic process or policy enhancements.
  • Facilitate knowledge‑sharing sessions and build standard operating procedures to strengthen internal controls and data literacy.
  • Champion a continuous improvement culture within the Billing team by facilitating workshops, documenting learnings, and promoting best practices.
• Billing Enablement
  • Own the end‑to‑end ad product setup process for billing, ensuring every new product is properly configured in systems to enable accurate invoicing.
  • Ensure smooth billing for all new initiatives or product launches, validating data flows, mapping, and invoicing readiness prior to go‑live.
  • Act as the subject‑matter expert (SME) for billing flows—supporting internal teams (Sales, Controllership, Product, Finance) with clarifications, documentation, and training on billing implications.

• Master or Bachelor’s degree in business, finance, accounting, or related data analytics fields.
• 5+ years of experience in billing functions or accounting.
• Retail media experience is a big plus.
• Proven experience in system automation, data analysis, and business intelligence tools such as Tableau, Power BI, and SQL.
• Experience with ERP or billing systems; strong data reconciliation and variance analysis skills.
• Strong understanding of audit and control frameworks (SOX, internal control testing, compliance reviews).
• Strong ability to execute, measure results, and demonstrate progress in the face of ambiguity in a dynamic environment with competing priorities.
• Ability to collaborate with cross‑functional teams such as Product, Engineering, Finance, and Legal to identify requirements in tools, dashboards, and data access.
• Ability to earn trust across Walmart Enterprise.

850 Cherry Avenue, San Bruno, CA 94066‑3031, United States of America.

Seniority Level: Mid‑Senior level.

Employment Type:

Full‑time.

Walmart offers competitive pay, performance‑based bonus awards, and a comprehensive benefits package that includes medical, vision, and dental coverage, 401(k), stock purchase, company‑paid life insurance, paid time off, parental leave, disability, military leave pay, and an educational benefit program. For specific benefit details and eligibility, visit One.

Walmart.