Manager, Billing Operations - Reporting & Oversight

Manager, Billing Operations - Reporting & Oversight

This role is for a Manager, Billing Operations - Reporting & Oversight, requiring 5+ years in billing or accounting. Contract length exceeds 6 months, with a pay rate of $96,000 - $202,000. Location is on‑site in Hoboken, NJ or San Bruno, CA. Key skills include data analysis, SQL, and business intelligence tools such as Tableau and Power BI.

At Walmart, we enable the connection between supplier brands and retail shoppers at an unprecedented scale. We work alongside some of the most talented people in the world to engage with the more than 150M households who shop with us. This is a unique opportunity to join a small, highly‑visible team within the largest company in the world. Digital advertising is targeted and accountable – and Walmart’s sales data proves it.

Growth in our digital advertising business is key to Walmart’s overall growth strategy.

• Lead the end‑to‑end reporting process for the Revenue Cycle Management (RCM) function, from data extraction and transformation to visualization and delivery.
• Build and maintain dashboards, scorecards, and reports that provide visibility into monthly KPIs such as billing accuracy, dispute trends, collections performance, and revenue variance.
• Partner with Finance to support month‑end close, revenue recognition, and variance analysis activities. Drive all month‑end financial supporting documents.
• Deliver actionable insights that inform business decisions, process improvements, and resource prioritization.
• Ensure accurate reconciliation between billable revenue and recognized revenue, escalating material discrepancies to Finance.
• Monitor adherence to SLAs and operational KPIs across functional teams (Contract Management, Invoicing & Dispute Resolution, Collections).
• Serve as the RCM liaison for internal and external audit inquiries, ensuring timely and accurate responses.
• Collaborate with the internal audit team to identify and address gaps and risks in existing processes.
• Ensure billing processes are adhered to the established billing and revenue policies through monthly reporting and analysis.
• Identify policy or control gaps, recommend improvements, and drive updates as business models evolve.
• Partner with the Contract & Policy Management team to ensure policies remain current, enforceable, and aligned with operational realities.
• Support SOX compliance, internal control testing, and audit preparedness across all revenue cycle functions.
• Establish governance frameworks and control mechanisms for key RCM processes to ensure accuracy, compliance, and transparency.
• Provide leadership with a holistic view of revenue cycle performance and control health through executive‑level reporting.
• Partner cross‑functionally, define ownership, accountability, and escalation paths for recurring operational issues.
• Analyze trends in disputes, variances, and audit findings to recommend systemic process or policy enhancements.

• Master’s or Bachelor’s degree in business, finance, accounting, or related data analytics fields.
• 5+ years’ experience in billing functions or accounting.
• Proven experience in system automation, data analysis, and business intelligence tools (Tableau, Power BI, SQL).
• Experience with ERP or billing systems; strong data reconciliation and variance analysis skills.
• Deep understanding of audit and control frameworks (SOX, internal control testing, compliance reviews).
• Strong ability to execute, measure results, and demonstrate progress in dynamic environments with competing priorities.
• Collaborative mindset to work with cross‑functional teams such as Product, Engineering, Finance, and Legal.
• Ability to earn trust across Walmart Enterprise.

We offer competitive pay, performance‑based bonuses, and comprehensive benefits. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company‑paid life insurance. Paid time off includes PTO, sick leave, parental leave, family care leave, bereavement, jury duty, and voting. Additional benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Eligible associates can receive full tuition, books, and fees for Walmart‑paid education programs.

Hoboken, New Jersey – Annual salary range $96,000.00‑$.
San Bruno, California – Annual salary range $‑$.
Additional compensation includes annual or quarterly performance bonuses and stock options.