Client Care Specialist, Veterinary Medicine

Part Time Client Service Coordinator – Veterinary Vision (Ophthalmology Specialty)

Compensation: $22–$26/hr

Veterinary Vision, a leading veterinary ophthalmology practice, is seeking a Part Time Client Service Coordinator to provide exceptional administrative support for our patients and their owners. If you deliver outstanding customer service and enjoy working in a fast‑paced, specialty medical environment, we want to meet you!

• Make a meaningful impact supporting pets with eye conditions
• Work closely with a compassionate, highly skilled veterinary team
• Join a specialty practice where organization and communication truly matter
• Opportunity to grow in a unique and rewarding area of veterinary medicine

• Answer and triage incoming calls with professionalism and accuracy
• Provide clients with information on ophthalmology services, scheduling, and follow‑up care
• Manage emails and relay messages between clients and medical staff

• Schedule appointments and procedures; support daily calendar management
• Greet clients, complete check‑in/out, and process payments
• Maintain accurate, confidential patient and client records
• Assist with billing, invoicing, and general administrative tasks
• Keep the reception area clean, organized, and welcoming
• Support emergency or urgent situations calmly and efficiently

• Exceptional customer service and communication skills
• Warm, empathetic demeanor with a genuine love for animals
• Strong organizational abilities; comfortable with multitasking
• Professional appearance, tone, and reliability
• Positive attitude and ability to stay calm under pressure
• Basic computer skills and willingness to learn veterinary software

• High school diploma or equivalent
• 1+ year customer service experience (veterinary or medical preferred)
• 1+ year hospitality, front desk, or call center experience
• Strong computer and data‑entry skills; MS Office proficiency
• Ability to type 45+ wpm and use 10-key

• Part‑Time
• Weekends and some holidays required

Ready to join a compassionate team that helps pets see, and live, better? Apply today to Veterinary Vision!