Shift Manager, Robot Operations

Role:
Shift Manager, Robot Operations (M3)

Location:

Palo Alto & San Carlos CA (Onsite)

Shifts:

Panama schedule (12-hour shifts; day or night)

About 1X

1X builds humanoid robots that work alongside people to solve labor shortages and create abundance. As we scale from R&D into continuous operations, we are building a 24/7 data-collection and robot-operations organization.

As a Shift Manager at 1X, you are the senior operational owner for an entire shift. You are responsible for end-to-end execution across multiple teams, including Robot Operators, Shift Supervisors, and Wrangler functions, ensuring safe, efficient, and high-quality operations throughout your shift. This is not a people-management-only role. You are accountable for throughput, uptime, quality signals, and operational stability during your shift, and for clean handoffs between shifts.

• Own end-to-end operational performance for your assigned shift (day or night)
• Lead and coordinate multiple Shift Supervisors across robot operations and wrangling
• Ensure robots, operators, and environments are staffed and ready for continuous operation
• Act as the final escalation point for operational issues during your shift
• Monitor key metrics including:
  • Robot uptime and availability
  • Operator productivity and adherence to protocols
  • Data collection throughput and quality signals
• Drive clear shift handoffs with documented status, issues, and priorities
• Partner with Data QA, Logistics/Wrangling, and Engineering escalation paths as needed
• Enforce safety, operational standards, and incident response procedures
• Identify recurring issues and drive corrective actions across shifts
  
  Support onboarding and ramp-up of supervisors as the organization scales
• Provide structured feedback and improvement recommendations to Operations Leadership

• 5+ years experience in operations leadership, production, logistics, or industrial environments
• Prior responsibility for shift-based or 24/7 operations
• Experience managing supervisors or team leads
• Strong operational judgment and ability to make real-time decisions under pressure
• Excellent written and verbal communication skills
• High standards for safety, quality, and accountability
• Comfort working nights, weekends, and rotating Panama schedules

• Experience in robotics, manufacturing, warehouse, or mission-critical operations
• Familiarity with operational metrics, dashboards, and incident management
• Experience scaling teams in fast-growth environments

• Salary: $120,000 – $150,000 + Equity
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays

1X is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status.