Customer Service; Import & Export

A growing manufacturing and distribution organization in San Clemente is seeking a Customer Service Professional with import and export support experience to join the team on a temp-to-hire basis. This is a hands-on role for someone who enjoys variety, takes ownership, and can confidently support accounting, customer service, documentation, logistics, and operational follow-through. This opportunity is ideal for a detail-oriented professional who thrives in a fast-moving environment and wants to become a trusted long-term contributor.

The company offers stability, growth, direct exposure to senior leadership, and a collaborative team environment where initiative, reliability, and a positive attitude are highly valued.

• Support day-to-day accounting functions, including accounts payable, accounts receivable, billing, invoicing, reconciliations, and general ledger-related tasks.
• Assist the CFO/Controller with reporting, documentation, spreadsheets, administrative support, and follow-up on key business priorities.
• Handle customer service communication, internal coordination, and occasional customer calls with professionalism and accuracy.
• Prepare and manage import/export paperwork, customs documentation, international freight support, and compliance-related documentation.
• Assist with logistics, purchase orders, inventory tracking, and coordination across departments in a growing manufacturing environment.
• Maintain accurate records, prioritize changing needs, and help identify and resolve issues before they become larger problems.

• Pay rate: $32 to $35 per hour.
• Job type:
  Temp-to-hire.
• Location:
  
  San Clemente, CA.
• Competitive salary based on experience.
• Paid time off and holidays.
• Health benefits, if applicable.
• Stable, established company environment.
• Opportunity to work directly with ownership and senior leadership.
• Long-term career growth and stability.

• Support accounting operations, including AP, AR, billing, invoicing, reconciliations, and reporting.
• Coordinate import/export documentation, customs paperwork, compliance records, and logistics-related support.
• Provide customer service, administrative support, and cross-functional follow-through for leadership and internal teams.
• Maintain organized spreadsheets, documentation, purchase orders, and inventory tracking details.
• 3 to 5 years of relevant experience in accounting support, customer service, account management, operations, or a related business support role.
• Experience with accounts payable, accounts receivable, general ledger accounting, account reconciliations, and financial reporting.
• Strong Microsoft Office skills, especially Excel for spreadsheets, tracking, reporting, and organization.
• Excellent attention to detail, accuracy, follow-through, and documentation skills.
• Strong communication skills with the ability to work professionally with customers, vendors, leadership, and internal teams.
• Reliable, flexible, and able to shift priorities quickly in a fast-paced, growing environment.
• Strong analytical, organizational, and problem-solving abilities.
• Positive, team-oriented attitude with a willingness to wear many hats and support changing business needs.

• Experience in a manufacturing or distribution environment.
• Experience supporting a small to mid-sized privately held company.
• Familiarity with import/export processes, customs paperwork, international freight, or documentation related to China-based vendors or shipments.
• Experience working directly with management, senior leadership, a CFO, or a Controller.
• M3 system experience.
• Logistics, inventory tracking, purchase order, or compliance documentation experience.