Server, Server​/Wait Staff

Description

GENERAL

SUMMARY:

The Server is responsible for table service in the Community dining rooms.

PRINCIPAL DUTIES:

Essential

Job Duties:

Must be willing and able to do the following:

· Sets tables and maintains workstations in proper order.

· Takes orders, provides service and requested items both graciously and courteously.

· Clears dishes from tables during and after meal service.

· Answers pertinent questions about menu items.

· Assists in maintaining a high level of customer service for our residents and their guests.

· Assists with dish washing and distribution of clean dishes if needed.

· Maintains safe and sanitary conditions in work areas.

· Maintains acceptable standards of personal hygiene and complies with department dress code.

· Completes all assigned cleaning tasks.

· Attends in-service training and education sessions as assigned.

· Performs specific work duties and responsibilities as assigned by supervisor.

· Records meal checks, reservations and additional charges. Complete knowledge of point-of-sale (POS) system.

· Other duties will be assigned as needed.

Requirements

High school diploma preferred

· Minimum of one year serving experience

· Must hold current state-required sanitation (Safe Food Handling and/or Certified Food Manager) certification/license per state requirements

· Experience waiting tables in a hotel, restaurant or club with fine dining preferred; will train.

· Ability to understand and follow instructions in English and communicate effectively.

· Ability to interpret and explain menu, refer or answer questions, coordinate meal service process and understands requests.

· Ability to work in close cooperation with residents, guests, visitors, families, supervisor and peers. Requires courtesy, tact and graciousness.

PHYSICAL REQUIREMENTS /

WORKING CONDITIONS:

· Works indoors; must be able to stand/walk for 100% of the workday

· Must be able to lift and carry up to 20 lbs. independently

· Must be able to push and pull bus carts weighing up to 50 lbs. independently

· Must be able to bend, stoop, reach, and balance frequently throughout the workday