Collections Specialist

Description We are looking for a Collections Specialist to support receivables management for an assigned account portfolio in San Diego, California. This Long-term Contract opportunity is ideal for someone who can communicate professionally, stay organized in a high-volume setting, and adjust quickly when priorities change. The person in this role will help reduce outstanding balances through timely follow-up, accurate records, and effective coordination with customers and internal teams.

Responsibilities:

- Manage a designated accounts receivable portfolio and drive timely payment resolution through consistent follow-up and structured collection efforts.

- Handle incoming customer inquiries and conduct outbound outreach to discuss past-due balances, payment expectations, and account status.

- Maintain clear, accurate records of collection activity, customer communications, and next steps in the appropriate systems.

- Review customer agreements and supporting documentation when needed to clarify billing terms or resolve disputes.

- Apply established procedures for placing delinquent accounts on support hold or moving them toward cancellation when required.

- Contribute to additional assignments and priority projects as business needs shift.

- Work efficiently in a fast-paced environment while balancing routine collection tasks with urgent requests. Requirements - Experience in commercial, consumer, or credit collections.

- Working knowledge of accounts receivable and billing collection practices.

- Ability to manage a portfolio of past-due accounts with strong attention to follow-up and detail.

- Comfortable handling both inbound and outbound collection calls with strong attention to detail.

- Skilled in documenting account activity clearly and accurately.

- Ability to review contracts or account records to support collection and dispute resolution efforts.

- Strong organizational skills and the flexibility to adapt quickly to changing priorities.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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