Jr. Maintenance Technician

Global Workplace Solutions (GWS) Local

Global Workplace Solutions (GWS) Local is a hard services‑led, tailored facility management solution. We self‑perform hard services while partnering with best‑in‑class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high‑level of downstream accountability, resulting in an agile and efficient service delivery. In addition to our core facility and project management capabilities, our platform offers direct access to our Best‑in‑Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.

• Respond to client inquires and concerns; ensuring customer satisfaction by delivering timely and quality service and follow up.
• Create and assign work orders to multiple technicians, subcontractors and vendors.
• Support problem solving.
• Provide reports on open and closed work orders and check the status with the appropriate technician or vendor.
• Maintain records including work orders, proposals, and department information.
• Create vendor files and ensure accuracy of completed paperwork submitted.
• Induct vendors on work order and billing procedures.
• Process invoices and ensure accurate cost center coding.
• Assist with the facility campus inspections.
• Assist with process and procedure training.
• This is not a comprehensive list of job requirements, additional tasks may be included.